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Portico at del Lago Resort and Casino

4.2

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Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu4:30 p.m. to 9:00 p.m.
Fri4:30 p.m. to 9:00 p.m.
Sat4:30 p.m. to 10:00 p.m.
Sun4:30 p.m. to 9:00 p.m.
4.23,050 reviews
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BruceS 
5 years ago

The worst dining experience I have ever had. Poor service expensive food And poor service. Stay away 

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Disappointed 
5 years ago

Our food didn’t come out at the same time. Items were missing or forgotten. We had to decline several drinks that were ordered. We spent well over $300. I would not recommend at all. 

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Dave 
5 years ago

WORST FOOD AGAIN SECOND TIME AND THE MEAT COULD NOT BE CUT UNLESS WITH A CHAIN SAW..ITEMS MISSED THAT WE ORDERED AND PAID FOR. NEVER GO TO PORTICO. 

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DonS 
6 years ago

The waitress was terrible - felt like she didn't want to be there or help with figuring out allergies 

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VickiSyvertsmith 
6 years ago

We were there for my husband’s birthday dinner. Unfortunately, we were seated in the bar area. Our server as a nervous, frazzled girl named Kayla. Everything seemed to take a long time... our drinks were good. The lobster bisque soup was very good but when a server took the bowl away, she said, “ do you want to lick the bowl?” What kind of question is that to ask your guests? That server, who was helping Kayla should have been quiet. Skipping to the end of the meal, I asked for a to go box. Finally, I was given a brown bag w... read more

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AutumnN 
6 years ago

The staff at the front desk was very rude. I had a reservation and they advised since I was early I would have to wait, however, they sat the couple in front of us immediately with no reservation. When I made a comment about the fact he sat them and not us we were sat. I told him we were going to the 7 show and were hoping to get in a few minutes earlier to enjoy our meals. I did not feel accommodated and was irritated I was treated that way 

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Anonymous 
6 years ago

Ordered cheese fritters as appetizer and they were good. Boyfriend disappointed in the Veal Parmigiana-fatty pieces and not very flavorful. I ordered steak with frites. The steak needed salt-didn’t seem seasoned at all, but the fries were good. Waitress was friendly enough but nothing special. Just expected a higher level of dining experience as this is the only “formal” option at the casino. 

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Anonymous 
6 years ago

Bar tender very rude to my date and I. And I never received my 100 points from Open Table 

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Anonymous 
6 years ago

Where to start?? Let me say simply "one and done". Took wife there for our New Years Anniversary, and in short it was an awful experience. Let's start with the menu, we were not told that there was a standard menu, so what went there for was not an option. Next came drinks, I ordered an $8 Seagrams and 7 up, what I got was a 7 up. Next came appetizers, I had the shrimp cocktail, which was the only good part of the meal. Next came the soup, I ordered the lobster bisque, not only was it so salty that it was not edible but ther... read more

Frequently asked questions about Portico at del Lago Resort and Casino

How is Portico at del Lago Resort and Casino rated?

Portico at del Lago Resort and Casino has a 4.2 star rating with 3,050 reviews. 

When is Portico at del Lago Resort and Casino open?

Portico at del Lago Resort and Casino is closed now. It will open on Thursday at 4:30 p.m.