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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
This has always been our favorite restaurant prior Covid. We have had two bad experiences since it’s reopening. We went on 4/2/22. Ordered BLT Wedge $15, Fruti De Mer $60, Pasta and Sugo $8, Prime Rib evening Special $65, Two house wines $15 each and 1 cocktail $13. Prime Rib was very fatty for price but husband ate all. Major problem was the Lobster tail in Fruti De Mer. Tasted old and overcooked as well as very salty - horrible. I pushed it aside and enjoyed other seafood in meal. Advised waitress and she advised she would... read more
Food is always wrong fish is raw and rubbery steak is either over cooked or under. They don’t give steak knives unless you ask. Drinks take forever. Water is not poured for you. Every single time the food is a disgrace. Last meal with our group everyone’s meal was wrong. Sent back but still charged us full price. After discussing allergies they still served food that I was allergic too.
The restaurant was clean, but our fillet was very dry; and was cooked well done. We asked for medium well - very tough. We thought for the price, they should have cooled to our perfection.
The food was over priced drinks were also expensive.
Overpriced crap. Our waitress didn’t check in on us after we got food. Our plates were never taken away after we were finished. Had to seek out our waitress to request a bill when we had been finished eating for probably 30-40 minutes.
This was out 2nd visit and to say we were disappointed is an understatement. We were excited to have an amazing birthday dinner with friends and talked up our first experience at Portico. Our party of 4 arrived 30 minutes before our reservation hoping to enjoy a cocktail at the bar, only to be told the bar was fully committed, however the hostess could seat us at our table right then. Walking to our table, the restaurant did not appear busy (nor did the bar area), but we felt rushed the entire meal. Our waitress seemed to be... read more
For the price of the food I was expecting a great meal but nope food was nothing special and not seasoned steak. When a steak cost 80.00 it should be amazing. I will not go back.
Music was too loud and annoying. Service was slow. Food took over 45 minutes to come out. It came out luke warm, not hot.
the food was very salty. the shrimp cocktail was good. the soup was salty and lukewarm. the brussel sprouts had a nice flavor but were not crispy and again lukewarm. the bib lettuce salad was drenched in dressing but the lettuce was fresh. the steak was not below average quality and expensive for the type of steak. no sea. it felt like the steak was leftover. our waitress seemed to be bothered by us. she did ask us how we liked everything but not until we were ready to pay the bill. the person bringing the food was friendlie... read more
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,066 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.