Portico at del Lago Resort and Casino

BobG 

on OpenTable

7 years ago

The worst service I’ve ever had at any restaurant. Ruined a special occasion and we left after two hours without eating our main course. Saw the waiter twice during this time. Awful experience. 

RachelB 

on OpenTable

7 years ago

Just a blah restaurant. Food portions were extremely small and not reall exciting. Maybe if our waitress had a personality I would of rated it a two because our food did come out hot at least. 

Stephanie 

on OpenTable

7 years ago

Menu selection was not up To par.. I refused to pay 55$ for steak with no side or salad therefore I ordered cannelloni which to me were not home made. I’m sure they were frozen and topped with canned sauce. Disappointing to say the least.. will not be returning. Took forever for my husbands bottled beer to come .. was not busy at the time I mean come on .. grab a beer, bottle opener and serve!! Didn’t even get a glass with it 

SusanO 

on OpenTable

7 years ago

Despite having changed the date of our dinner through both Open TAble and a phone conversation with Portico staff they did not have our reservation. We waited for approximately 15 minutes before they seated 5 of us in a booth. it was ok but not "special". They did not offer us a drink or bottle of wine to make up for their mistake. The Food was good, but, again, not memorable. The price was good because it was a Monday and they have a "buy one get one free" on pasta and entrees. 

Anonymous 

on OpenTable

7 years ago

I made a reservation through open table and was given a choice of seating. I chose standard seating. At 7:00 pm when it came time to sit, they told us our table was in the bar area. I told them I specifically wanted a table in the dining area, that is why I made a reservation. I was told it would be a wait for a table in the dining area. At that point we ate at the bar, instead of at a table in the bar area. 

JenniferB 

on OpenTable

7 years ago

Tables are too close together I could hear my neighbors entire conversation, not to mention the wait staff's butt in your face while waiting on the other table. Food was not cooked properly my steak was too rare, my husband had to eat the middle part for me also the shells in my macaroni cheese were not cooked all the way. I did not like the way they treated you if you ask for sour cream, A1 sauce or salt and pepper. I thought when dining out it is about what the customer wants not what will "offend the cook". The waiter was... read more

Anonymous 

on OpenTable

7 years ago

Seervice was poor and disappointing. it appeared as though there were only two servers to accomodate a busy dining room. The server tried but could not keep up with the demand. We ordered "before dinner" drinks and they were not ready for about 15 minutes and then I had to go to the bar and retrieve them. The same thing happened a while later when one of our guests requested a second drink. Again, I went to the bar to retrieve it. The wait for food to be served was quite long and the wait for the final bill was also too long... read more

kennchris 

on OpenTable

7 years ago

Expensive, mediocre food, good service. Not what I would expect from such a place. Won’t go back. 

Josiebell3 

on OpenTable

7 years ago

While we enjoyed our stay at the hotel and the food at the other venues on site, the dinner at Portico was a major disappointment. We sat at the table, which we had reserved a few weeks earlier, and it wasn't set for the proper number of people. They gave us two bread plates and two sets of silverware and there were three of us. They brought bread but we didn't get an additional serving setting or plate until we flagged down a waitress and asked for it. The food, which I ordered a pasta special, was awful. The pasta was so o... read more