Portico at del Lago Resort and Casino

DoreenWilson 

on OpenTable

8 years ago

Food was not good, waiter was not great and too expensive. 

RocFoodieGal 

on OpenTable

8 years ago

First of all, we were excited to try Portico as we are big Fabio fans. I booked a reservation for a Saturday evening as an anniversary celebration, and I noted this at the time on the reservation. We arrived at the hostess station on time for our reservation. Our very first impression was poor - both hostesses were very disorganized, as evidenced by the party of 6 in front of us waiting for a table. We stood in front of the hostesses AT LEAST 5 minutes while they stared at the tablet, discussed and tried to figure out where ... read more

Anonymous 

on OpenTable

8 years ago

For the signature restaurant in a new casino our experience was not great. The food quality was fine. Nothing to hurry back for but good quality. The service was awful. We ordered an appetizer that was never delivered, we watched our 2nd round of drinks sit on the bar for at least 15 minutes before they were delivered. We had finished eating for at least another 15 minutes and were waiting for our check. Finally an assistant mgr inquired how our meal was, told him food was fine service was awful. He returned in a minute afte... read more

Anonymous 

on OpenTable

8 years ago

Overall, it was a fair experience from start to finish. First and foremost, our Ribeyes were cooked to perfection. The waitress forgot about my wife's side and then we checked on it she seemed surprised as if she never really wrote it down. The side came out very late in comparison to when our steaks came out. Also, there was a very loud couple next to us which made the evening very annoying and frustrating. If it were not for the Ribeyes, it would have been a waste of a night. Probably will not be returning, many tables ava... read more

Anonymous 

on OpenTable

8 years ago

Our experience was just OK. The service was friendly but needed more training. There should be a difference between the service at the Vine and Portico. The food was enjoyable. I was expecting our experience to be a little more rememberable. Dantan 

PatPat 

on OpenTable

8 years ago

We arrived a few minutes before our reservation and checked in to let the hostess know we had arrived. She said she would not be able to seat us right away since she had to seat others first. We were fine with that & did get seated about 5 minutes after our reserved time. We were seated by another hostess who asked us if we would like water & she showed us the wine menu on a tablet. We each chose a wine and submitted it. It was more than 10 minutes before a waitress approached our table to see if we had been approached by an... read more

Mollie 

on OpenTable

8 years ago

My husband and I were celebrating our second wedding anniversary which I noted when I made the reservation. The server never wished us a happy anniversary until the very end of an unsatisfied meal after I brought it up. From the get-go the appetizer was pretty terrible. The server highly recommended it so we had high expectations however we couldn't take more than two bites because of the bad after taste. Our server barely checked up on us, and when she finally did and asked how we liked the appetizer we told her we did not ... read more

Ladyilsa 

on OpenTable

8 years ago

I was looking so forward to our dinner at Portico for weeks. Decor is nothing special and restaurant space is very open and loud - unfortunate, since there were not a lot of patrons at the time we dined. Since I do not eat seafood, upon ordering, I asked If I could substitute the crab in the pasta dish for anything else and was denied. I then ordered a different pasta dish which neither I (nor my fiancé) cared for. Bread basket was awful for an upscale Italian steakhouse. My fiancé ordered fish and was overcharged which we n... read more

Anonymous 

on OpenTable

8 years ago

Absolutely terrible service. We waited 25 minutes after being seated before we could make a complaint to someone to take our drink order.