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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
DINNER STARTED WELL DOWNHILL AFTER THE WINE. PRIME RIB COOKED RIGHT BUT WAS COOL NO STEAK KNIVES HAD TO REQUEST THEM DID NOT REMOVE THE APPETIZER PLATES JUST SEEMED DISORGANIZED. FORGOT THE IRISH COFFE FOR DESSERT AND THEN IT WAS TEPID AND AFTER PAYING BILL SAW WE WERE CHARGED FOR 3 BOTTLES OF WINE BUT ONLY HAD TWO
We went to dinner with friends all our steaks were wrong.. Two of us ordered the garlic and herb butter sauce and they came with Gorgonzola. My husbands prime rib was to have Gorgonzola and it had the garlic butter... Our friend ordered the strip steak and was brought out the skirt steak.... They NEVER apologized they took out drinks and sides off the bill.... So we each still payed $100 for the wrong food... Our waitress Sara I believe was her name was awful obviously overwhelmed... The manager didn’t apologize even.... Ver... read more
We have been there before and it was very good, but this time it was very bad. I ordered the Prime Rib like I did before and it was terrible I ordered it medium well and it came almost raw and it was without kidding 90% Fat and gristle. The backed potato was so over cooked the skin was black and flaking off and the potato was so hard you could only eat a fork full or so.
I ordered a cosmo with Grey Goose vodka which was an up charge. The drink was skimpy and too sweet. I could not taste the vodka, the waitress offered to take it back but I declined. Not worth the trouble. My spouse ordered veal parm which was good. He also ordered a side of pasta which was ordinary. We split a Caesar salad which was overdressed and covered with jarred Parmesan. It also included sun dried tomatoes which is an odd addition. I ordered the swordfish with Brussels sprouts. The swordfish was adequate although a bi... read more
The service was ok. The server did not honor a special drink deal due to a glitch in OpenTable. One of the filet mignons was over cooked to my liking and it was dim, so I don’t think the server could see it. I should have sent it back, but I didn’t. The charred broccolini wasn’t great either. The steaks were very charred on the outside too. Probably won’t come back.
Second time dining there. First time had to send food back. This weekend the lamb was so bad and had to spit it out and send back. So I ended up eating a few fries. Not the best for a high end restaurant. Don’t think I would recommend
Advertised 1/2 price Wine and App Special 4:30-6:30 PM every THURSDAY/FRIDAY in April. Made reservation for this past Friday, April 26 at 5:15 pm. When we got there we were told that the 1/2 price that was advertised would not be available because it was Loverboy Concert night. In no place was this communicated on their website. And, we had been there on a previous Friday night (Feb 8, 2019) for this Special and attended a Grand Funk Railroad Concert that same evening. So, we left Portico and went to the Vine for their Frida... read more
I like that they had someone there playing music but had him in the wrong spot. It was very loud and at first they wanted to seat us right in front of where he was playing. We went to have a meal where we could talk to each other but that would not have been able to happen sitting right there. It was even hard to hear each other farther away. The food was good but it would have been nice to know that the waffle station was in the desert room! I would have preferred someone making fresh waffles to order! There was also no syr... read more
I very disapointed The food choices vs the food Value was poor This is suppose to be an exclusive high end establishment but wasn't any better than the Farmers Market Buffet The beef tenderloin was extremely rare when asked if there was any that was cooked more was told "no that's the way it comes" we asked if it could be cooked more was told "no" not very good customer service
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,066 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.