Portico at del Lago Resort and Casino

Jenna 

on OpenTable

7 years ago

We had a reservation over a month in advance and waited ten minutes at the door before we were even greeted by staff. Then we had to wait another 10 minutes to be seated because they needed to prepare our table. The staff was not very friendly. We waiting an hour + for our food and one person at our table had there steak come out black it was so burnt. However, rest of our tables good was very good. The staff seemed unprofessional and disorganized though. For the price of the food I was expected something very professional, ... read more

joell 

on OpenTable

7 years ago

Steak served with blood dripping after told to cook very well done.took waitress over 15min to come check on our meal. manager argued with my wife and I about steak being cooked. Had to explain sitting for over 20 min. tap water taste like sewer water. staff very unpleasant attitude with all guests 

KatrinaR 

on OpenTable

7 years ago

The hostess and managers were great; we made a reservation for our one year anniversary and they were able to seat us on time. Our waitress took at least 10 minutes to even come to us and ask what we wanted to drink and then another 10 to bring them. She also didn't bring out the bread that every other table had for an additional 15 minutes. We then ordered and it took an hour to get our food; all the while, our waitress not once coming to see if we needed anything or to let us know how much longer for our food. She ignored ... read more

barryp 

on OpenTable

7 years ago

I will be honest. It was very expensive for the amount of food for the entrees. The creme brulee bread pudding was burning hot and too super sweet. We were the first ones in the place and they set the next table right beside us instead of giving us a little space with hardly anyone in the restaurant. I'm sorry but we were disappointed. 

KathleenB 

on OpenTable

7 years ago

Overcooked Lamb. Ordered Med rare to rare and came Med to med well. For $40 it should be perfect. We did not have time to have redone as we were going to a concert. Bread did not taste homemade. Not worth the prices at all. 

Eileen 

on OpenTable

7 years ago

The food was very good but service was deplorable. We enjoy a leisurely meal but this was at a snail’s pace. Very long wait to even pay the bill. 

KayodeO 

on OpenTable

7 years ago

The kitchen ran out of the food on the menu which I ordered , we sat there for over 2 hours before our food was ready , the replacement for the food they ran out for which was Brussel sprouts was soggy . It was not a very good experience. 

Anonymous 

on OpenTable

7 years ago

Terrible service. Dinner took over 2 hours and our waiter was not very personable nor friendly. Food was great but not worth the wait or the service. 

larrys 

on OpenTable

7 years ago

Honestly I had a horrible experience. We sit down and order a bottle of wine 25 minutes later it comes out. The waiter was very slow with everything next he says let me get you some bread comes back 15 mins later I don't know what's going on with the bread. Comes back 10 min later well we might have to go to the buffet to get you some really??? Next our beet and pear salads come at least 45 min after ordering. I ordered steak and scallops. Scallops were fishy. I never complain first time ever doing this but actually called t... read more