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Progress Residential
- Real Estate
- Scottsdale, AZ
About this business
Location details
7500 N Dobson Rd, Suite 300, Scottsdale, AZ, 85256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just want to share my experience with Progress Residential Property Manager, LLC. I rented a home from them in summer of 2016. The house was nice but at the time they gave me the house to move in there were certain things that needed to be fixed which we agreed to move in and they could fix it afterward. So, the things were a leak under the kitchen sink, the shower on the master bathroom, ( we couldn't open it because the faucet felt), a bin on the fridge was broken with a whole on it which I did not put too much mind to i... read more
Business response:
Hi, ******. Thank you for bringing this to our attention. We're sorry to hear that you are not pleased with the reevaluation of your charges based on the documentation provided. Our Accounting team will continue to work through this matter with you directly.
The BBB is a joke for giving this company an A+ rating. The overwhelming majority of people are here giving bad reviews because they, like me, got screwed in one way or another. Avoid this company at all costs!
Business response:
Hi, ****. We apologize for the frustration you experienced and are pleased to hear that a resolution has been found. We truly value your feedback.
Terrible experience, poor accounting and practices. You move into a somewhat clean, half functional home (my rental was dirty, no hot water running to master bath, half the light bulbs were burnt out, furnace had to be replaced, trash was filled to the brim, many repairs needed). Renters are baited with concessions that make the process seem easy and affordable. When you prepare to move out they begin warning you of all the fine print fees you didn't know about - pay months of projected utilities in advance (based on maximum... read more
Business response:
Hi, ******. Thank you for bringing this to our attention. We appreciate your patience as your charges were reevaluated. We're glad to hear that a resolution has been found. Thank you for your residency.
I have rented for years and have never, ever lost my deposit. Progress is by far the worst rental management company I've ever encountered. They never return calls. No replies. No real person. I am extremely upset that they kept ALL of my deposit. All $2K. My lease was up on 2/6/18. I was scheduled for a walk-thru at 9:30 a.m of the 6th. The day prior, our person stated that there was a meeting and he could not meet me at 9:30 that he had to push the walk-thru to 11 p.m.. I told him I didn't think I could come as I work an h... read more
Business response:
Hi, ****. Thank you for working with our team as your charges were reevaluated. We're happy to hear that a resolution was found. Please let us know if you have additional questions - ***********@progressresidential.com.
Progress Rrsidential explicitly advertised a certain property in MLS AS “ totally fenced backyard, when in fact 2 out of 3 sides were the neighbors fences.
Business response:
Hello, We're so sorry to hear this and have remedy the confusion. For further assistance, please send us an email - ************************************
Before you rent from this company beware. The company is only in this business to make money. They have extra fees for everything. They even charge you $9.99 a month just to pay your electric bill. I knew they would raise the rent but not as much as they did so now we have wasted all this money moving in our home to only have to move out. They raised our rent $95 a month and every year they are going to raise the rent and not just a little bit. This company does not care about keeping families in their home only making money... read more
Business response:
Hi, ********. Thank you for your valuable feedback as we are always looking for ways to improve. We're happy to hear that you have renewed your lease for another year.
Before you rent from this company beware. The company is only in this business to make money. They have extra fees for everything. They even charge you $9.99 a month just to pay your electric bill. I knew they would raise the rent but not as much as they did so now we have wasted all this money moving in our home to only have to move out. They raised our rent $95 a month and every year they are going to raise the rent and not just a little bit. This company does not care about keeping families in their home only making money... read more
Worst experience with a company I’ve ever had. Hidden fees, horrible customer service, extremely unresponsive maintenance and repair- and they charge you for stuff that should be their responsibility.
Business response:
Hi, *****. Thank you for your feedback. We're happy to hear that you spoke with Doris about this matter and shared that everything was fine. Please let us know if there are additional questions or concerns that we can help you with at this time - ***********************************.
This company will try to steal your security deposit. I've never had a single dollar kept from a security deposit. Progress Residential tried to keep $300 for professional carpet cleaning. Sorry, Progress, that's illegal under the law. That is considered landlord expenses. Suing them in small claims court for the maximum allowed is the only way to get your money back. When enough renter's do this, maybe someone will get the idea. Even if they put it in their lease, it's illegal. They don't mind breaking the law. They also ch... read more
Business response:
Thank you for your feedback. We cannot comment on legal matters at this time.
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 2.2 star rating with 2,338 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open tomorrow at 8:00 a.m.