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Progress Residential
- Real Estate
- Garner, NC
About this business
Location details
637 Poole Dr, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
TL; DR: NEVER RENT FROM THEM! I've lived in my rental for 3 years. Not once has there been any preventative maintenance. Now that I'm moving out (January 2023) they want me to pay ALL my utilities from October until January. Why weren't my monthly utilities paid the month I was paying rent. They think I should repaint the entire house upon vacating. Plus they'll charge $450 to have the house cleaned if I don't PAY someone else to have it cleaned upon my vacating it. I paid my last month's rent in full but they're trying to c... read more
Business response:
Hi *****- Thank you for sharing your experience. According to our records this has been resolved and we have called and communicated what the charge was and that you were not responsible for it. If you still need our help or have any more questions please give us a call at 833.PRG.RESS.
------ NEGATIVE REVIEW -----Renters beware this company will allow you to give them $385 in order to secure a house and apply for it only to ask you for your actual bank account login and password to verify your income. If that sounds outrageous to you like it did to me please keep that in mind they also will not refund your money after giving you this cazy application process. Also their customer support is horrendous. I spoke with more than 10 people receiving different information from them all. I asked to speak with a ma... read more
Worst Rental Property company ever. Quick to move you in and horrible at responding to service calls. Repair Technicians come a week or more after call or don't show up at all. Supposed emergency calls are no different, so if you A/C, Heating or other stop working, you're out of luck for a prompt reply.
I wish I could leave a negative amount of starsProgress Residential is an actual nightmare!! We moved out of our home after only 1 year due to the poor management of this company!! There were so many issues that I dont have enough space but absolutely no communication at all in that company! They never respond to their tenants! We were without a working restroom and shower for 3 months and when we were suppose to have money take off our rent because of it, it took another 5 months!! When they finally contracted a company to ... read more
Worst company ever. They are a bunch of random people on the phone all over the ** that transfer you and never do you get anything resolved, Tried to make me accept a roof damaged home or lose $350 . *** is even horrified by this slumlord big corp out of ******* taking advantage of the rental crisis. Also now have spam email and fraud charges on my account after applying online and giving them all of my information. Worst ever!
This location is highly unprofessional and the employees should not work in customer service at all! I inquired on the timeframe for move in and informed that I was on a tight deadline with the holiday (Thanksgiving) approaching. I was reassured that it was possible. However, after completing all steps including switching utilities and renters insurance over to the new location, I was informed by *********************** that I could not move in because her staff was due to leave early for the holiday and would not be working... read more
I am completing this review because it follows the pattern of complaints that this company has been receiving. Progress Residential is a scam. When I moved into my house, I found socks, beads, bandaids, and cockroaches throughout the house. Not to mention the hair, crayon/marker on the walls, and general dirt throughout the house. Progress Residential was notified of this and nothing happened. On March 24th, I contacted Progress Residential because my freezer had stopped working and I lost everything in my freezer. No one re... read more
**As someone that hates to.complain**Renters beware this company will allow you to give them $385 in order to secure a house and apply for it only to ask you for your actual bank account login and password to verify your income. If that sounds outrageous to you like it did to me please keep that in mind they also will not refund your money after giving you this cazy application process. Also their customer support is horrendous the first girl I spoke to was nice and understood my issue however when I escalated to a superviso... read more
This company is beyond horrible with service to match. I have been calling and emailing this company since October ************************************************************************************** fees that I truly do not owe. Instead of resolving this issue they continue to add fees and letters of possible evictions. This company never provides the necessary rules of regulations of HOA communities. They employees are rude. They are truly the worst company to rent from. When it come to serious maintenance issues they ha... read more
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 3.1 star rating with 2,282 reviews.
When is Progress Residential open?
Progress Residential is open now. It will close at 5:00 p.m.