Progress Residential

RHETT Y 

on BBB

3 years ago

WORST WORST COMPANY TO RENT FROM I AM STILL HAVING AN ONGOING ISSUE ASIDE FROM THE FIRST GAS LEAK I ENDURED FOR MONTHS. NOW I HAVENT HAD HEAT OR AIR CONDITIONING AND ON TOP OF THAT THE COMPANY REFUSES TO SERVICE ME. ***************************** AND *********************** ARE THE TWO AT THE TOP LAUGHING AT PEOPLE ALL WHILE LYING TO THE COMPANY TO PLACE A **** ON MY ACCOUNT. JUST SO I WILL NOT RECIEVE ANY ASSITIANCE OR CALL BACKS. THEY ARE THE TRUE EVIL IN THIS WORLD TO LAUGH AND MOCK ANOTHER HUMANS LIVING SITUATION WHILE TH... read more

Justin W. 

on BBB

3 years ago

This company has took me threw so many problems ***** to pay my rent. They have locked out of me from paying online, add a $200 eviction fee AND TOLD ME THE ONLY WAY I CAN PAY IS BY mailing in my payment overnight to them. They have no locate offices in the ****************** so i can go in to talk to an agent or manager about the property that i live in. Please dont rent from this company because they are not a good company to rent from. 

Daijah W. 

on BBB

3 years ago

My family have been scammed. We had to move out our apartment because my children were getting sick from us discovering mold in the **** system. Current Case! We wanted to find a house. Rent is high and we wanted something cheaper, more space, and back yard for our dogs and two boys. We saw the house Nov. 7 via Rently. We received a texts and calls from a supposed landlord/owner of the home regarding the house and when could we go see it. We said now. My fianc didnt have his ID at the time but the landlord said that it was o... read more

Danielle H 

on BBB

3 years ago

This Really Has To Be ***************** Ever, why because here we are AGAIN. Over the summer I went without AIR for a month and several days until that was finally resolved after I made several complaints... Now its the HEAT in the home that is not working and this has been going on for about a week and a half. No one from progress nor the outside source has contacted me about the issue or even came back to the house to correct the issue. So again im having to write nasty complaints why, because nothing can ever be resolved ... read more

Sylvia K. 

on BBB

3 years ago

This company are crooks. We have a lease with them and still they continue charging us month to month fees which we will not pay. We have talked with them over and over and over again and nothing is done. They are claiming we have a balance of $2000 when we have paid them every single month that we have lived here for the last 3 years. There is no reason for this, they are crooks and have the absolute worst customer service I have ever experienced. This issue still has no resolution other then many harassing phone calls my h... read more

Kimberly B. 

on BBB

3 years ago

********* am emotionally depressed due to this company who took over the lease from another residential property who is running neck and neck with each other. I am currently still under the first property management company and legally I'm under Progress at all. But they are nothing but money greedy grabbers, who puts fraudulent fees on my account. I recently had to fight and fight about fraudulent fees they had added to my account back in August and when they did that they put me on an eviction status through them and the c... read more

Rodni B. 

on BBB

3 years ago

Fraudulent company and unethical practices. Please don't ever sign a lease agreement. I am currently going back and forth (via email) with their dispute department regarding unsubstantiated and egregious charges. I followed all move-out instructions upon vacating the property. However, the company added charges to my account (NO NOTICE) for interior paint (walls only) damages totaling $1170.40. The property was spotless and there was only "ordinary wear and tear" from a few picture frames and one television. Per their move-o... read more

Brian G 

on BBB

3 years ago

Progress charged and kept a $50 application fee due to a computer error on their end. We spent hours on the phone trying to clear up the matter since we were otherwise approved. We were hung up on, disconnected, told story after story, and still no progress. They essentially stole our time and money and we have nothing to show for it. I would stay away from this company at all costs. 

Teetee T 

on BBB

3 years ago

I moved in on April 26,2022 and still had to pay the full month of Aprils rent plus **** in security deposit. During inspection they said they were going to fix the weather stripping, the island, and another issue. None of that was fixed now there is mold everywhere. Every month I pay rent with the utilities and now they say I owe utilities since July but I found out they have not been paying the utilities since July. I showed proof of my renters insurance and they say its not to their par. Utilities are 500$. Numerous repor... read more