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Progress Residential
- Real Estate
- Garner, NC
About this business
Location details
637 Poole Dr, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Progress Rrsidential explicitly advertised a certain property in MLS AS “ totally fenced backyard, when in fact 2 out of 3 sides were the neighbors fences.
Business response:
Hello, We're so sorry to hear this and have remedy the confusion. For further assistance, please send us an email - ************************************
Before you rent from this company beware. The company is only in this business to make money. They have extra fees for everything. They even charge you $9.99 a month just to pay your electric bill. I knew they would raise the rent but not as much as they did so now we have wasted all this money moving in our home to only have to move out. They raised our rent $95 a month and every year they are going to raise the rent and not just a little bit. This company does not care about keeping families in their home only making money... read more
Business response:
Hi, ********. Thank you for your valuable feedback as we are always looking for ways to improve. We're happy to hear that you have renewed your lease for another year.
Worst experience with a company I’ve ever had. Hidden fees, horrible customer service, extremely unresponsive maintenance and repair- and they charge you for stuff that should be their responsibility.
Business response:
Hi, *****. Thank you for your feedback. We're happy to hear that you spoke with Doris about this matter and shared that everything was fine. Please let us know if there are additional questions or concerns that we can help you with at this time - ***********************************.
This company will try to steal your security deposit. I've never had a single dollar kept from a security deposit. Progress Residential tried to keep $300 for professional carpet cleaning. Sorry, Progress, that's illegal under the law. That is considered landlord expenses. Suing them in small claims court for the maximum allowed is the only way to get your money back. When enough renter's do this, maybe someone will get the idea. Even if they put it in their lease, it's illegal. They don't mind breaking the law. They also ch... read more
Business response:
Thank you for your feedback. We cannot comment on legal matters at this time.
I want to inform other prospective tenants to hold Progress Residential to the lease amount listed on their web site. When I began looking into rental properties in Indianapolis, IN. I found the home I wanted to rent under a PMI leasing agency. The home was listed for $1500.00 a month. When I went to sign the lease agreement, I was told the property was now being managed by Progress Residential and the cost of the lease was increased to $1,695.00, a month. The agent from PMI said that Progress has not updated the web site to... read more
Business response:
Hi, ***. Thank you for your feedback. We strongly encourage all future residents to schedule a showing and apply for a home directly on rentprogress.com with the help of our licensed Leasing Specialists to avoid fraudulent scams. Additionally, due to Fair Housing laws we must hold each resident to the terms stated in their Lease. For additional questions or concerns, feel free to send us an email at ***********@progressresidential.com.
NO stars!!! I had looked at multiple places and was very specific on the timeline for my move date, I was hurried into filling out an application and deposit and did a video walkthrough of the rental which showed a list of areas in need of repair. I communicated the repairs needed prior to moving in and instead of fixing the problems I received a harassing phone call telling me that no repairs would be fixed and that the rentals are "as is". I called multiple departments and received one phone call back to tell me that my de... read more
Business response:
Hi, *******. We're so sorry to hear that you feel this way as our team made a diligent effort to assist you. We will gladly clean and repair any functional with our homes, however, cosmetic items such as discoloration will stand. Per the signed Lease Application, the holding fee is non-refundable if an application is canceled. We do apologize for any inconvenience you experienced.
Our worst rental experience ever. They are rude, incompetent and we believe, unscrupulous!!! They post your rent amount on the website the first of each month and it must be paid by the 3rd. There is no grace period!! They do everything to prevent you paying your monthly lease payment on time so that you incur late fees, attorney fees and taxes. Henceforth, unscrupulous!! Read the lease AND DO NOT SIGN!!!!! You will regret it.
Business response:
Hi, ***. Thank you for your feedback. We deeply apologize for the inconveniences you've experienced during your time with us. Thank you again for speaking with Leslie about these in further depth. If you need anything additional in the future, please feel free to send an email to ***********************************.
Negative stars! I am so tired of this company. You might as well go buy a house since they are constantly LYING and dodging their responsibilities- leaving it to you and your expenses. The service “manager” is an overpaid idiot who CREATES problems them drags his feet fixing them. He is RUDE, disrespectful, incompetent, and extremely arrogant despite it all! Due to what I believe is his butt-hurtness over a rather RATIONAL complaint I had about my door being left opened and SEVERAL lights left on in my home for DAYS. by him ... read more
Business response:
Hi, *******. Thank you for your feedback. We appreciate you taking the time to speak with our team. As mentioned, we have serviced the home twice for the pest issues described, however, it can be a lengthy process to completely rid the area. We also hope to schedule a time that works for you to service the second heater in your home as well. Thank you for your patience in the meantime.
I moved out of a property located at 3464 chandler cove way in Antioch TN on November 7, 2017 after two years of residency. I must say that I have never been charged more than my deposit after vacating a leased home. Not only did they take my entire deposit of $1676 but charged me an access of $300. For a house that was left in very good condition. And then, to add insult to injury, they reported to the credit bureau a balance of $1771 for rent for the month of December when we moved out the beginning of November. So I looke... read more
Business response:
Hi, ********. Thank you for bringing this to our attention. A member of our Accounting team has reached out to discuss this matter further. We look forward to hearing back from you.
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 3.1 star rating with 2,282 reviews.
When is Progress Residential open?
Progress Residential is open now. It will close at 5:00 p.m.