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Progress Residential

4.0

About this business

Location details

1801 Royal Ln., Suite 810, Dallas, TX, 75229, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.03,167 reviews
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Maria M.'s profile image
Maria M. 
a year ago

Bill Bird was helpful and move in went smoothly. 

Terry P.'s profile image
Terry P. 
a year ago

Tanya Greeley did an incredible helping with the move out process. She answered all of my questions and made sure that I was well informed of the process. Tanya was also the person two years ago that helped me do the check in and I left her a five star review then. She is indispensable with Progress Residential and I hope that she moves into a management position. As a Global EHS Director, I would hire her any day of the week and twice on Sunday just on her proficiency and thoroughness. 

Kay C.'s profile image
Kay C. 
a year ago

I spoke will Mr. Bill Bird and he was EXCELLENT with giving me information with my welcome orientation. 

Melody T.'s profile image
Melody T. 
a year ago

Bill Bird was excellent for my move in orientation. 

Cynthia S.'s profile image
Cynthia S. 
a year ago

Good afternoon, I cannot express how much Rosa exceeded my expectations in resolving this issue for case number 040773011. She communicated with me daily. I was so worried about this but she helped me get through it. The resolution was better than I anticipated. Also, I would like to recognize Sharon T who helped begin the process of resolution. Friendly, professional, and accommodating. Colleen was very professional and friendly in assisting me in signing my next 13+ month lease. She explained everything in detail to wh... read more

Cynthia S.'s profile image
Cynthia S. 
2 years ago

Sharon, you are amazing!! Your friendly, efficient follow up regarding my maintenance emergency was so appreciated. I was already stressed but you helped ease my concern. You provided documents needed in a timely manner, surprised me by calling to follow up and keep in contact. This type of customer service has been dwindling for years now and is very rare. So I wanted to make sure to reach out and say thank you from the bottom of my heart. This makes me want to continue with Progress Residential. 

Cynthia S.'s profile image
Cynthia S. 
2 years ago

Sharon, you are amazing!! Your friendly, efficient follow up regarding my maintenance emergency was so appreciated. I was already stressed but you helped ease my concern. You provided documents needed in a timely manner, surprised me by calling to follow up and keep in contact. This type of customer service has been dwindling for years now and is very rare. So I wanted to make sure to reach out and say thank you from the bottom of my heart. This makes me want to continue with Progress Residential. 

Bryan E.'s profile image
Bryan E. 
2 years ago

Sharon Thibodeaux, is a great asset to your company. She is always there to help. However she can. I am not entirely happy, with Progress Residential. It is good they have people working there like Sharon. I feel she does actually care about the residents. I cannot say that about everyone there. There are others who have helped, but Sharon stands out, and goes beyond her job duties, to make you happy, and gets things done. 

Rowen A.'s profile image
Rowen A. 
2 years ago

April Hughes did our move in and was very helpful. Easy move in! 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 4 star rating with 3,167 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open tomorrow at 8:00 a.m.