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Progress Residential
- Real Estate
- Dallas, TX
About this business
We Invest In You We don't invest in houses. We invest in communities. Communities that you can call home. Progress Residential does things a little bit differently. By carefully selecting well-maintained homes in planned communities, we provide added value to our customers, giving them greater flexibility to seize opportunities without sacrificing quality of life. We are one of the largest providers of high quality single-family rental homes in the United States, with homes in the countryﾒs fastest growing markets. Our c... read more
Location details
1801 Royal Ln., Suite 810, Dallas, TX, 75229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bill Bird was excellent for my move in orientation.
Good afternoon, I cannot express how much Rosa exceeded my expectations in resolving this issue for case number 040773011. She communicated with me daily. I was so worried about this but she helped me get through it. The resolution was better than I anticipated. Also, I would like to recognize Sharon T who helped begin the process of resolution. Friendly, professional, and accommodating. Colleen was very professional and friendly in assisting me in signing my next 13+ month lease. She explained everything in detail to wh... read more
Sharon, you are amazing!! Your friendly, efficient follow up regarding my maintenance emergency was so appreciated. I was already stressed but you helped ease my concern. You provided documents needed in a timely manner, surprised me by calling to follow up and keep in contact. This type of customer service has been dwindling for years now and is very rare. So I wanted to make sure to reach out and say thank you from the bottom of my heart. This makes me want to continue with Progress Residential.
Sharon, you are amazing!! Your friendly, efficient follow up regarding my maintenance emergency was so appreciated. I was already stressed but you helped ease my concern. You provided documents needed in a timely manner, surprised me by calling to follow up and keep in contact. This type of customer service has been dwindling for years now and is very rare. So I wanted to make sure to reach out and say thank you from the bottom of my heart. This makes me want to continue with Progress Residential.
Sharon Thibodeaux, is a great asset to your company. She is always there to help. However she can. I am not entirely happy, with Progress Residential. It is good they have people working there like Sharon. I feel she does actually care about the residents. I cannot say that about everyone there. There are others who have helped, but Sharon stands out, and goes beyond her job duties, to make you happy, and gets things done.
April Hughes did our move in and was very helpful. Easy move in!
April made my process really easy!!! It's moving day!!!!!
I had to give a separate review for Bill Bird because he has such a welcoming friendly kind voice and he sounds like he should be a t.v. host. Customer service was impeccable and so appreciated and he didn't get frustrated at all with my many questions and just didn't mind taking the time to explain. Bill thank you thank you for being so helpful.
Sharon with progress was very efficient when it came to resolving my request. She is a rockstar!!!
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 4.9 star rating with 2,239 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open on Tuesday at 8:00 a.m.