This profile has been claimed by the business owner or representative.
Progress Residential
- Real Estate
- Dallas, TX
About this business
Location details
1801 Royal Ln., Suite 810, Dallas, TX, 75229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was there at office the lady welcome me and have questions about my move out bill Randi come out she help me alot and til make it sure fixing my issue so nice to me. When i leave the place they make me feel like a family and make me so happy. I love this place and thank you for Randi^^
Business response:
Gio, thank you for the great review and for taking the time to recognize Randi! We're glad to hear that she was such a great help for you. If you ever have any questions or concerns, please feel free to reach out to me at richm@progressresidential.com. Thanks again, and have a wonderful day! —Rich M.
I would like to give thanks to Randi Sternum for her professional assistance from the Dallas office. Randi was very helpful and worked closely in making sure things went exceptionally well for my wife and I. She took her time to make the process simple, thanks Randi
Business response:
Thank you, Tyrone, for the great review! We're so happy to hear about the experience that you had with Randi and that she made everything simple for you. If you ever have any questions or concerns, please feel free to reach out to me at richm@progressresidential.com. Thanks again, and have a wonderful day! —Rich M.
I work with Akeiwa Doyle and she is top notch and great to work with!!
Business response:
Thanks for the review, we're glad to see that you had such an awesome experience with Akeiwa! Please don't hesitate to reach out to me at richm@progressresidential.com if you ever have any questions or concerns. Thanks for stopping by, and have a great day! —Rich M.
I had a stressful morning needed clarifacation about some mail I received .. Edward Perez took the call when I tell you his voice and demeanor is all of what made me somewhat relaxed.. He was very patient with me.... Came off caring about his job and the residents... Also Akeiwa Doyle Heaven sent.... I can always count on her to reply to my concerns and she’s “VERY” professional make sure I understand before ending conversations .. Trust I have put the W in work for her with my 100’s of questions lol.. I worry a lot about ... read more
Business response:
Tamara, we were really touched by your comments about Edward and Akeiwa. We’re so glad to know they are so helpful, patient and so good at relieving your stress - that’s exactly what they’re there for! We really value you as one of our residents, and we hope get the chance to answer your questions for a very long time! - Rich M.
I was on a short 15 day transition period between the move out from the other residents and my move in. Kristen Smith in the local office helped in keeping me updated on repairs, etc. trying to keep it on target for my move in date. It got down to the day before I needed to be out of my place and Melissa Russell at the corporate office was fantastic pushing things through and calling me and answering when I called. Synove Aune in the local office was great in helping me get my utilities straighten out and answering questi... read more
Business response:
Cindy, thanking you for reaching out with this feedback. We’ll make sure Kristen, Melissa and Synove see your kind words. We’re so appreciative that you’ve chosen to rent with us, and we hope you’ll never hesitate to reach out with any feedback or concerns you may have. You can always reach us at socialmedia@progressresidential.com. As for the floor tiles, we do try to get as close as we can to matching the tile, but we apologize for any frustrations you’ve experienced. Thank you - Phillip
You all do a good job. Work orders are answered immediately and taken care.
Business response:
Thank you for your feedback, Suma!
Everything was great , exception of a few delays because of work overload which made the application process a little longer than expected. Overall great!
Business response:
Thank you, Evetta!
There was a failure with the sprinkler control unit for the automatic sprinklers that made my water bill huge. Found it running when the system was set to off when I came home. Your team helped make that bill more affordable to pay. Thanks for working with me.
Business response:
Thank you for your kind words, Stephen. We're so happy to hear that this was a positive experience.
Whenever I speak with one of your representatives, they are very helpful.
Business response:
Thank you for your feedback, Cathi!
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 4 star rating with 3,167 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open on Monday at 8:00 a.m.