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Progress Residential - Dallas, TX

4.9
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About this business

We Invest In You We don't invest in houses. We invest in communities. Communities that you can call home. Progress Residential does things a little bit differently. By carefully selecting well-maintained homes in planned communities, we provide added value to our customers, giving them greater flexibility to seize opportunities without sacrificing quality of life. We are one of the largest providers of high quality single-family rental homes in the United States, with homes in the countryメs fastest growing markets. Our c... read more

Location details

1801 Royal Ln., Suite 810, Dallas, TX, 75229, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,141 reviews
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Essence H.'s profile image
Essence H. 
on Birdeye

a year ago

Our move in was hassle free for the most part, a little miscommunication on our orientation date but Christopher Sullivan made the process much better and has provided us with great commutation. Also, Ashley, I can’t remember her last name, she’s our agent and has been phenomenal throughout our process as well.  

JulieAnna N.'s profile image
JulieAnna N. 
on Birdeye

a year ago

Well I will say this much, I wasn't happy with this company but it's not everyone's fault. It is the people who answer the emails that don't channel it to the right direction or person, however today I got a awesome phone call from Katy Quigg. She was very helpful and very professional. Although this company really doesn't pay commission at least she explained the process to me and that they do pay a small amount of commission if it's listed in MLS . They don't pay very much at all if any but you know what it's in the best ... read more

Business response:

Hi JulieAnna, thanks for taking the time to share your feedback with us. -Keenan B. 

BRUCE A.'s profile image
BRUCE A. 
on Birdeye

2 years ago

Progress Residential has Donya Northcutt and wow she is making the difference in service. She is been behind my rental in Flower Mound Texas making sure some fixes and renovations get done by professionals and certified crew. She is really attentive and care about customer service.  

Business response:

Hi Bruce, thanks for taking time to share your experience with us. We're glad to know that Donya has provided you with great care and service. At Progress Residential, it is our duty to provide you with amazing service. -Keenan B. 

Kyler J.'s profile image
Kyler J. 
on Birdeye

2 years ago

Great customer service and easy to work with!! 

Business response:

Hi Kyler, thanks for taking the time to share you positive experience with us. It is our honor to provide you with amazing service. -Keenan B. 

Stephanie A.'s profile image
Stephanie A. 
on Birdeye

2 years ago

My husband and I would like to thank April Hughes for helping us with the process of moving into our new home she even took out the time to call me once she was off work, she was very patient and answered all the questions we had explained everything to us that we needed to know about this process thank you so much for helping us we live our new place. John and Stephanie  

Symphony L.'s profile image
Symphony L. 
on Birdeye

3 years ago

Went with progress In 2019-2020 had a great experience always came when I needed them never gave me a hard time with ANYTHING at all. Since I had a great first experience i decided to rent again with progress now I’m in a bigger beautiful home that I love so much ... the process was very fast had me moved in my home with in a few days after my application and every one that helped me and was very friendly! Especially Tammy thanks 😊  

Kendrea L.'s profile image
Kendrea L. 
on Birdeye

3 years ago

April was amazing during my move-in Orientation. She explained everything in detail and provided time for questions and answers. Thank you! 

Tiffany C.'s profile image
Tiffany C. 
on Birdeye

3 years ago

April Hughes was the best! She was very detailed and made sure we didn't have any questions/concerns. I loved how when she inspected the home it was not up to par, so she sent maintenance back in to make it right! Top notch! 

solace p.'s profile image
solace p. 
on Birdeye

3 years ago

I had defaulted on my account. I had tons of crazy charge-offs , and also I had a foreclosure on my house. The thought of it every night hurt my head. And each of this hurt my credit score badly it was at 450 and when I contacted Experian even with my loan cleared it could hurt my account for up to a decade, this got me scared. I searched for helped was even scammed a couple of times. Met MEDALLION CREDIT GROUP AT GMAIL DOT COM. I spoke with one of the agents in charge. James. We spoke intensively and I understood everything... read more

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 4.9 star rating with 2,141 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open on Monday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com