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Progress Residential

4.0

About this business

Location details

1801 Royal Ln., Suite 810, Dallas, TX, 75229, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.03,167 reviews
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Addyson and Mary F.'s profile image
Addyson and Mary F. 
3 years ago

Sharon Thibodeaux ! What more can I say she helped me so much and kept me calm and actually cared what was going on!! Thank you so much 

Adeana W.'s profile image
Adeana W. 
3 years ago

JUST WANNA SHOUT OUT TO SHAYLA LOGAN AND SHERON M. YOUR IMPECCABLE BEHAVIOR AND THE EFFICIENCY OF YUR JOB HAS BLESSED MY FAMILY TREMENDOUSLY. THANK YOU! 

Norma V.'s profile image
Norma V. 
3 years ago

My family and I just want to say thank you to Telanda Henderson and the rest of the Progress Residential team for having assisted us in our leasing process. We relocated from California to the Fort Worth area and needed to have our house ready by 11/1/2022. The team made it possible and we had our house ready as scheduled. It gave me and my family so much peace of mind. Thank you. 

Keisha C.'s profile image
Keisha C. 
3 years ago

My leasing Agent Tammy Thomas is Awesome! She is very courteous, and professional, and she goes out of her way to ensure that the move in process goes smoothly. Tammy is definitely an asset to the company 

Donyale W.'s profile image
Donyale W. 
3 years ago

Let me start off by saying this It’s been nothing but a nightmare with Progress however Jasmine Ruvalcaba completely turned that around. I won’t go too much into details just know that she has the passion for helping others. I questioned progress integrity for the longest. Customer service is not a job it’s an attitude she’s truly gifted. Jasmine keep up the good work! Thanks 😊 (There was absolutely no resolution for 5 months the moment I spoke with her I started receiving calls/emails to resolve my issues) 

Business response:

Hi Donyale, we appreciate you taking the time to share your positive experience with us. We're glad to know that Jasmine turned your perspective around of PR. If you have any issues in the future please email me directly at keenanb@progressresidential.com and I will be happy to assist you. Thanks, Keenan B. 

Essence H.'s profile image
Essence H. 
3 years ago

Our move in was hassle free for the most part, a little miscommunication on our orientation date but Christopher Sullivan made the process much better and has provided us with great commutation. Also, Ashley, I can’t remember her last name, she’s our agent and has been phenomenal throughout our process as well. 

JulieAnna N.'s profile image
JulieAnna N. 
3 years ago

Well I will say this much, I wasn't happy with this company but it's not everyone's fault. It is the people who answer the emails that don't channel it to the right direction or person, however today I got a awesome phone call from Katy Quigg. She was very helpful and very professional. Although this company really doesn't pay commission at least she explained the process to me and that they do pay a small amount of commission if it's listed in MLS . They don't pay very much at all if any but you know what it's in the best ... read more

Business response:

Hi JulieAnna, thanks for taking the time to share your feedback with us. -Keenan B. 

BRUCE A.'s profile image
BRUCE A. 
4 years ago

Progress Residential has Donya Northcutt and wow she is making the difference in service. She is been behind my rental in Flower Mound Texas making sure some fixes and renovations get done by professionals and certified crew. She is really attentive and care about customer service. 

Business response:

Hi Bruce, thanks for taking time to share your experience with us. We're glad to know that Donya has provided you with great care and service. At Progress Residential, it is our duty to provide you with amazing service. -Keenan B. 

Kyler J.'s profile image
Kyler J. 
4 years ago

Great customer service and easy to work with!! 

Business response:

Hi Kyler, thanks for taking the time to share you positive experience with us. It is our honor to provide you with amazing service. -Keenan B. 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 4 star rating with 3,167 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open on Monday at 8:00 a.m.