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Progress Residential - Dallas, TX

4.9
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About this business

We Invest In You We don't invest in houses. We invest in communities. Communities that you can call home. Progress Residential does things a little bit differently. By carefully selecting well-maintained homes in planned communities, we provide added value to our customers, giving them greater flexibility to seize opportunities without sacrificing quality of life. We are one of the largest providers of high quality single-family rental homes in the United States, with homes in the countryメs fastest growing markets. Our c... read more

Location details

1801 Royal Ln., Suite 810, Dallas, TX, 75229, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,136 reviews
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Jane W.'s profile image
Jane W. 
on Birdeye

3 years ago

Two years ago I had an accident and hit my head pretty bad, I still get constant migraines even over a year after, I had an operation 7months back. I took out a loan of $15,000 for the operation and money for bed rest after that. I wasn’t working due to how sick I was and I had no one to assist me. My credit got bad due to the massive loan I took out and wasn’t able to clear. I had time at home so while freelancing on the internet I came across a review on google talking about MEDALLION CREDIT GROUP. I liked what I heard ab... read more

Kenneth B.'s profile image
Kenneth B. 
on Birdeye

4 years ago

While doing work in the field for Progress I’ve had the privilege of meeting CJ Heron, Jackson and Tracy. These guys are always quick to answer a email or phone call at anytime. Super nice guys and always out there if any problems arise. They definitely have helped me on several occasions. 

Sean C.'s profile image
Sean C. 
on Birdeye

4 years ago

Recently went through Progress Residential Dallas to lease a home after relocating from the Houston area. Had the pleasure of meeting Jordan Crowe-Ware for the walk through/inspection process. Jordan was more than helpful in explaining the process and answering any questions that I had. This is the place to go to help take the stress and worry out of the relocation process, and Jordan is the guy to ask for!! Sean 

Business response:

Sean, thank you so much for taking the time to share your feedback with us! We're glad to hear that Jordan provided you with a great walkthrough and was able to answer all of your questions. If you ever have any questions or concerns, please feel free to reach out to me at richm@progressresidential.com. Thanks again, and have a wonderful day! —Rich M. 

Lenthoria O.'s profile image
Lenthoria O. 
on Birdeye

4 years ago

I worked with Keondria Knox and Linda Godfrey. My experience was great. From picking the property to signing the lease there was No Problems at all. The entire experience was stress free. Calvin Gross 

Business response:

Lenthoria, thank you for taking the time to share this review with us! We're glad to hear that Keondria and Linda provided you with a stress-free experience and provided you with a warm welcome to your new home. If you ever have any questions or concerns, please feel free to reach out to me at richm@progressresidential.com. Thanks again, and have a wonderful day! —Rich M. 

Gio S.'s profile image
Gio S. 
on Birdeye

4 years ago

I was there at office the lady welcome me and have questions about my move out bill Randi come out she help me alot and til make it sure fixing my issue so nice to me. When i leave the place they make me feel like a family and make me so happy. I love this place and thank you for Randi^^ 

Business response:

Gio, thank you for the great review and for taking the time to recognize Randi! We're glad to hear that she was such a great help for you. If you ever have any questions or concerns, please feel free to reach out to me at richm@progressresidential.com. Thanks again, and have a wonderful day! —Rich M. 

Tyrone H.'s profile image
Tyrone H. 
on Birdeye

4 years ago

I would like to give thanks to Randi Sternum for her professional assistance from the Dallas office. Randi was very helpful and worked closely in making sure things went exceptionally well for my wife and I. She took her time to make the process simple, thanks Randi 

Business response:

Thank you, Tyrone, for the great review! We're so happy to hear about the experience that you had with Randi and that she made everything simple for you. If you ever have any questions or concerns, please feel free to reach out to me at richm@progressresidential.com. Thanks again, and have a wonderful day! —Rich M. 

achristian09's profile image
achristian09 
on Birdeye

4 years ago

I work with Akeiwa Doyle and she is top notch and great to work with!! 

Business response:

Thanks for the review, we're glad to see that you had such an awesome experience with Akeiwa! Please don't hesitate to reach out to me at richm@progressresidential.com if you ever have any questions or concerns. Thanks for stopping by, and have a great day! —Rich M. 

Tamara W.'s profile image
Tamara W. 
on Birdeye

5 years ago

I had a stressful morning needed clarifacation about some mail I received .. Edward Perez took the call when I tell you his voice and demeanor is all of what made me somewhat relaxed.. He was very patient with me.... Came off caring about his job and the residents... Also Akeiwa Doyle Heaven sent.... I can always count on her to reply to my concerns and she’s “VERY” professional make sure I understand before ending conversations .. Trust I have put the W in work for her with my 100’s of questions lol.. I worry a lot about ... read more

Business response:

Tamara, we were really touched by your comments about Edward and Akeiwa. We’re so glad to know they are so helpful, patient and so good at relieving your stress - that’s exactly what they’re there for! We really value you as one of our residents, and we hope get the chance to answer your questions for a very long time! - Rich M. 

Cindy W.'s profile image
Cindy W. 
on Birdeye

5 years ago

I was on a short 15 day transition period between the move out from the other residents and my move in. Kristen Smith in the local office helped in keeping me updated on repairs, etc. trying to keep it on target for my move in date. It got down to the day before I needed to be out of my place and Melissa Russell at the corporate office was fantastic pushing things through and calling me and answering when I called. Synove Aune in the local office was great in helping me get my utilities straighten out and answering questi... read more

Business response:

Cindy, thanking you for reaching out with this feedback. We’ll make sure Kristen, Melissa and Synove see your kind words. We’re so appreciative that you’ve chosen to rent with us, and we hope you’ll never hesitate to reach out with any feedback or concerns you may have. You can always reach us at socialmedia@progressresidential.com. As for the floor tiles, we do try to get as close as we can to matching the tile, but we apologize for any frustrations you’ve experienced. Thank you - Phillip 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 4.9 star rating with 2,136 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open tomorrow at 8:00 a.m. 

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