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Progress Residential

3.3

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Location details

2658 Holcomb Bridge Rd Suite 118, Alpharetta, GA, 30022, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.36,058 reviews
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Whitney S's profile image
Whitney S 
4 years ago

This company rents to known felons. Does nothing to help the homeowners in the rest of the neighborhoods that they take over. 

Eric S's profile image
Eric S 
4 years ago

I have been without HVAC controls in our house since Friday when temperatures in the area approached mid 80's. In our lease it states this is considered an emergency however the company refuses to send a person out to fix it and wont even call me back despite us being in the house with a new born baby. I have emailed *********************** and ***************************** multiple times asking to speak but they wont return my calls or even respond to my emails. When paying over $2,400 a month in rent you would expect bette... read more

Amanda M's profile image
Amanda M 
4 years ago

All the bad reviews are right and idk why people are reviewing Kody when he doesnt do anything for you. He has nothing to do with the leasing company and he was horrible and lied to us. We havent even been in this home for 30 full days and we have no had a freezer that works. Had to buy a deep freezer for the garage. And they keep giving us the run around. ***** is the most useless maintenance manager ever. Doesnt know a thing. Communication between staff members is clearly none as they ask and say things that make it clear ... read more

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Diane T 
4 years ago

Progress Residential *******, ********* Are doing unlawful practicing by illegal stealing clients deposits . I applied for a property was denied. Progress Residential charged me $250.00 application fees, and $35.00 convenient fees. My refund will take 30 days to be credited back into my account or a check will be mailed.. it did not take them 30 days to get money out of the account. Progress Residential put my funds back into my account ASAP. . The employees ALL are liars, thieves, rude, and will not answer calls, or or retu... read more

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Laura P 
4 years ago

Absolutely ridiculous communication. My move in has been such a hassle. I am beginning to wonder if my family has been scammed. 

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Keba S 
4 years ago

So I have lived here for two years almost (in September), and I love the property. I honestly would buy the property, but this rental company is ridiculous and I would never EVER recommend them to anyone. I will not be renewing my lease. First of all, they charge $45 for any letter received from the **** not considering the circumstance. For example, my neighbors allow their trash to blow everywhere. The *** comes to take pictures while I'm not home to pick it up, sends a "friendly reminder" and literally I am paying $45 bec... read more

Erma H's profile image
Erma H 
4 years ago

This company doesn't deserve any ??. I was renting from a company called Havenbrookhomes from 2/28/20 and I complained to them about mold in the home starting June of 2020. Well I recieved no help and compliance was involved. They then sold the home to this company Progress Residential(PR). I was notified that PR would be taking over and to voice my concerns regarding mold to them. I even gave them the Code enforcement officer number after they would not reply to her calls they said it was havenbrookhomes issue and there was... read more

Jeff J's profile image
Jeff J 
4 years ago

Corporations should not own residential properties! If I could leave 0 stars I would.I have lived in one of progress residential homes for 2 years and the house I have lived in has had one issue after another. Within the first six months of living in this house Ive had two water leaks and the roof started leaking. In the last year the upstairs bathroom leaked into one of the downstairs bedrooms and I cannot use that room for six months until they fixed it. In the last month the kitchen sink has gotten clogged up and the drai... read more

Nicole J's profile image
Nicole J 
4 years ago

HORRIBLE company to deal with!! Applied online for a rental home and paid a holding deposit and the home was not what we expected and followed the process to decline the home per the online policy and now they are giving me the run around and will not give me my money back timely. I have spent HOURS on hold and talking to countless customer service reps, the account rep put false dates in my account notes to make it look like I didn't follow the process and no one will answer the customer service emails. Even the one CS rep ... read more

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 3.3 star rating with 6,058 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open tomorrow at 8:00 a.m.