Progress Residential

Logan M 

on BBB

4 years ago

This is the worst company I have ever dealt with in my entire life.They charge you fees that are improper at best, and likely illegal.If you do have an issue with them, which if you have the unfortunate experience of renting with this company, then you will never be able to get ahold of them. 

Li M 

on BBB

4 years ago

We applied through this company for a lease house they had available. By 11 AM, it stated we were declined because of not meeting requirements or false documents. Because we paid the application fees, we at least need a phone call or detailed email so we would know the issues of the denial. Or did you just want the application fees? Are you another scammer? Did you check anything out? Where is the documentation? Resolve this issue by returning our application fees and you will never have to worry about us again, I promise. A... read more

Danielle l 

on BBB

4 years ago

STAY FAR AWAY. THEY ARE A MONEY HUNGRY JOKE OF A COMPANY.This company is a complete and utter joke. They brag that they work with bad credit- lie. My credit isn't totally horrible but it isn't all that great. We were denied and they told me with a co-signer, I would be fine and get approved. My cosigner is someone I know with excellent credit. Went through the process and I was still denied! I called to find out what happened and, of course, I receive the run around. They claim and outside credit company tells them yes or no... read more

Chloe D. 

on BBB

4 years ago

Rent Progress takes advantage of young people trying to live in a home. I was advised by *********************, a leasing manager to sign a lease with incorrect information and the wrong move in date. I was advised to sign a lease with the WRONG information on it. After finally getting the lease correct after FOUR tries & personally being blamed despite me not being the one who creates a lease, I have experienced nothing but issues. The customer service team is absolutely horrible. ********************* laughed at me on the ... read more

Cincotta A 

on BBB

4 years ago

This company is horrible. No one contact you concerning a pre move out inspection. I had Mold in the house. The utilities company that work with them charged me **** and added it to the last month 

Lori L 

on BBB

4 years ago

Nightmare: Renter Beware. Corporate owned and profit margin driven.I paid timely did what was expected of a tenant. March-December 2021 I noticed mold the day we moved in. I was told to inspect and report an issues right away. I reported mold, leaking roof in porch, flood light with no way to turn off on 24/7.Group of workers showed up and asked where interior pant was, this how the addressed the mold. They failed to investigate further. The crawl space is covered in mold.(workers at home for 20 minutes). Fixing light worker... read more

Kathy S. 

on BBB

4 years ago

Renters beware.This is the most unprofessional rental agency around. They purchase homes in HOA neighborhoods and do not follow any rules set forth by the **** 

Paula V. 

on BBB

4 years ago

Applied to rent one of their properties, paid holding fee and down payment, application denied, they said they were going to refund my deposit its been 3 months and no refund. They dont respond to your emails nothing! Be aware of this company. 

Peggy P. 

on BBB

4 years ago

I rented a single family home 3 months ago from Progress Residential and its been a nightmare from the start. When my family and I arrived on day 1 we could not get into the home. It took an hour of being out in the cold before we got in touch with leasing. We have had an open work order for kitchen sub floor completely caved in for 2 months. They told us to avoid area??, you cant! The doors are not sealed and that work order has been open since we moved in! If you like paying a high utility **** then Progress is the way to ... read more