This profile has been claimed by the business owner or representative.
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Absolutely phenomenal, always quick and efficient service. Alex is an incredible point of contact. My car is always well taken care of at the service department.
Business response:
Amazing dealership to work with in the service department. Its always a quick in and out job.
She was very Professional Kind she kept checking on me to see if I wanted anything
Business response:
We are overjoyed to hear about your wonderful experience with our team member. It's heartwarming to know that her professional approach and genuine kindness made such a positive impression on you. We take great pride in having staff members who go the extra mile by regularly checking in to ensure your comfort and needs are met throughout your visit. Your feedback reinforces our commitment to providing exceptional customer care, and we're grateful you took the time to share your experience.
It was good everything was easy and done as expected. It was good everything was easy and done as expected. Also Cody did a good job explaining what services will be performed when I dropped vehicle off.
Business response:
Thank you for your positive feedback! We're glad everything was easy and met your expectations. It's great to hear that Cody provided clear explanations of the services. We appreciate you sharing your experience with Prosper Ford!
They were very helpful and easy to work with for a first time buyer. They walked out each part of the process step by step.
Business response:
Thank you for your positive feedback! We're delighted to hear that our team provided the support and guidance you needed as a first-time buyer. Making each step clear and understandable is something we truly value. We appreciate you taking the time to share your experience and are thrilled we could make your car-buying process a positive one.
Understood the problem and fixed it right the first time in a timely manner. This work was covered by warranty.
Business response:
Thank you for choosing Prosper Ford! We're thrilled our team quickly identified and fixed the issue on the first visit. Your satisfaction with our timely service and warranty coverage means a lot to us.
Great place, great friendly folks Would buy another car from them Good friendly helpful folks
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our friendly team. We'd be happy to help you with any future automotive needs at Prosper Ford.
Great customer service! Great customer service, got my car work on/looked at fast, and everything was an amazing experience.
Business response:
Thank you for the wonderful feedback! We're thrilled that our team provided excellent service and worked on your vehicle quickly. Your positive experience means everything to us at Prosper Ford, and we look forward to serving you again!
Very easy and good service. Well done! I am happy with the service and experience from start to finish.
Business response:
Thank you for sharing your wonderful experience! We're thrilled to hear you found our service easy and satisfying from start to finish. Your satisfaction means everything to us, and we appreciate you taking the time to recognize our service quality. We look forward to serving you again!
Not the fastest experience, but they got my battery taken care of. Well done Tony.
Business response:
Thanks for sharing your experience! We're glad Tony could get your battery taken care of properly. We appreciate your patience and recognition of the quality service at Prosper Ford.
Prosper Ford has a 4.6 star rating with 6,131 reviews.
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.