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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
He was great! Very personable and understanding, especially with the weather conditions backing everything up. Made sure to give updates as often as possible.
Business response:
We are overjoyed to hear about your wonderful experience with us! Your feedback about our team member being personable and understanding truly means a lot to us. We understand how challenging weather conditions can create delays and complications, so we're pleased that you felt well-informed throughout the process with regular updates. It's clear that our commitment to clear communication made a positive difference during a potentially stressful situation. Thank you for taking the time to share your experience - it helps us ... read more
Toni was very courteous and helpful. It had my truck done with the oil change fast Tony's a good man.
Business response:
Thank you for sharing your positive experience with our service team. We're thrilled to hear that you found our staff courteous and helpful during your visit. It's wonderful to know that your oil change was completed quickly and efficiently. Your kind words about the quality service you received mean a great deal to us at Prosper Ford. We truly appreciate customers like you who take the time to recognize excellent service, and we look forward to continuing to provide you with the same level of care for all your automotive ne... read more
It was a great experience Pepper is very knowledgeable and courteous Pepper represents Prosper Ford in a very good way!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Pepper provided you with knowledgeable and courteous service. Your kind words about the professional representation mean so much to our team at Prosper Ford. We appreciate you taking the time to share your positive experience!
Good The lack of effective communications between buyer and seller could be improved. No more comments
Business response:
Thank you for your feedback! We appreciate you pointing out the communication issue and will work to improve our buyer-seller communication processes. Your input helps us serve customers better.
Tom communicated well and got me in & out as expected. He did a great job
Business response:
Thank you for the positive feedback! We're delighted that Tom provided excellent communication and efficient service. Your experience means a lot to us at Prosper Ford, and we look forward to serving you again.
Kerri took over my account and has been great. . because your guy Pepper was always trying to get money out of me when I told him I had the Ford Premium maintenance plan... it was like he was incompetent... other than that just waiting on my call for my tire cap... she said she put an order in for it... but no complaints
Business response:
Thank you for the positive feedback about Kerri! We're glad she's providing great service and properly handling your Ford Premium maintenance plan. We hope you receive your tire cap soon, and we appreciate you sharing your experience with us.
Awesome E Was a great experience like always very dependable and service is always great
Business response:
Thank you for the wonderful feedback! We're thrilled you found our service dependable and consistently great. Your recognition means everything to our team at Prosper Ford, and we look forward to continuing to serve you with the same outstanding quality.
Made an appointment and I was in and out in about an hour. Everything went well.
Business response:
Thank you for your feedback, Jpowell22! We're delighted your appointment went smoothly and efficiently. Getting you in and out in about an hour while handling everything properly is exactly what we strive for. We appreciate your business and look forward to serving you again.
Very communicative. Helped me understand my wait time. Definitely appeared to care about the team and the brand.
Business response:
Thank you for your positive feedback! We're delighted our team's communication and care made a positive impact on your experience. Your recognition of our dedication motivates us to continue delivering exceptional service. We appreciate you sharing your experience and look forward to serving you again.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 5,991 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open at 8:30 a.m.