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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Good I just feel there was a lack of feedback regarding my truck, which was undergoing a recall.
Business response:
We appreciate you sharing your experience and understand how important timely updates can be. Our team always aims to keep communication clear and helpful throughout every process. Your feedback helps us refine our efforts and ensure a smoother experience for everyone. For any further assistance, please reach out to our Customer Service at servicereviews@prosperford.com for support.
She has been extremely helpful, friendly and professional. I will continue to use Prosper Ford for maintenance on my Ford truck!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our team member. We appreciate your loyalty and look forward to continuing to serve your Ford truck's maintenance needs at Prosper Ford!
First time at Prosper Ford. Wonderful experience after bad experiences with competitors. Ashton was great! Will definitely be back!
Business response:
Thank you for choosing Prosper Ford! We're thrilled that Ashton provided exceptional service and that your first visit exceeded expectations. We look forward to serving you again!
Purchased a new Bronco Sport on Monday, followed up with service for a minor issue on Tuesday.
Business response:
Thank you for choosing us for your new Bronco Sport purchase! We're glad we could promptly assist with your service needs the next day. We appreciate your trust and hope you enjoy all the adventures your new vehicle will bring.
Drop off was super easy. Pepper was very informative and helped walk me through pricing for everything that i wanted to have done and answered all the questions I had. This made the process very easy for me.
Business response:
We're thrilled your drop-off went smoothly! It's great to hear our team member provided thorough pricing information and answered all your questions. Making the process easy for customers is what we strive for. Thanks for sharing your positive experience!
Great dealership that worked hard to give me what I was asking for! The process on my trade in was fluid and hassle free. Really appreciate the effort they put into serving me. Van Minter
Business response:
Thank you for your wonderful review, Van! We're thrilled that we could meet your needs and provide a smooth trade-in experience. Your kind words about our team's dedication mean so much to us. Thank you for choosing Prosper Ford!
I received great customer service! I always receive great customer service and I wouldn't take my vehicle anywhere else.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you consistently experience excellent service with us. Your loyalty means everything to our team, and we're honored that you trust us as your go-to choice for vehicle care. We look forward to continuing to provide you with outstanding service!
Alejandro was professional and thorough and made sure everything was taken care of He was able to get concerns taken care of that. I had been in there a couple of times four that hadn't been taken care of.
Business response:
Thank you for the positive feedback! We're delighted that Alejandro provided professional and thorough service, and that he was able to resolve the concerns from your previous visits. We appreciate you sharing your experience with Prosper Ford.
I was in need of an item for my car and both gentlemen helped me despite being multiple states away.
Business response:
We are overjoyed to hear about your positive experience with our team! It's wonderful to know that our staff went above and beyond to help you find the item you needed for your vehicle, even with the distance between us. We take pride in providing exceptional service to all our customers, regardless of location. Your kind words about our team's dedication mean so much to us. We're thrilled we could assist you and appreciate you taking the time to share your experience!
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,291 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open on Monday at 8:30 a.m.