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Prosper Ford

4.6

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.66,291 reviews
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Rpmutz's profile image
Rpmutz 
5 months ago

Great place, great friendly folks Would buy another car from them Good friendly helpful folks 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our friendly team. We'd be happy to help you with any future automotive needs at Prosper Ford. 

nyaajackson2's profile image
nyaajackson2 
5 months ago

Great customer service! Great customer service, got my car work on/looked at fast, and everything was an amazing experience. 

Business response:

Thank you for the wonderful feedback! We're thrilled that our team provided excellent service and worked on your vehicle quickly. Your positive experience means everything to us at Prosper Ford, and we look forward to serving you again! 

Togato's profile image
Togato 
5 months ago

Very easy and good service. Well done! I am happy with the service and experience from start to finish. 

Business response:

Thank you for sharing your wonderful experience! We're thrilled to hear you found our service easy and satisfying from start to finish. Your satisfaction means everything to us, and we appreciate you taking the time to recognize our service quality. We look forward to serving you again! 

CCTTU's profile image
CCTTU 
5 months ago

Not the fastest experience, but they got my battery taken care of. Well done Tony. 

Business response:

Thanks for sharing your experience! We're glad Tony could get your battery taken care of properly. We appreciate your patience and recognition of the quality service at Prosper Ford. 

Jdbrothers21's profile image
Jdbrothers21 
5 months ago

They always provide great communication and get my cars done faster than estimated which is very important to me planning my day! 

Business response:

Thank you for recognizing our efficient communication and faster-than-estimated service! We understand how valuable your time is and truly appreciate you sharing your positive experience with our team at Prosper Ford. 

RICK.CONRADES's profile image
RICK.CONRADES 
5 months ago

Routine oil change, but it was time to catch up on maintenance items. All suggested services were important, approved, and completed. 

Business response:

Thank you for trusting our maintenance recommendations! We're glad we could help identify important services for your vehicle and that you prioritize proper vehicle care. We appreciate you choosing Prosper Ford for your automotive needs. 

llldatlll's profile image
llldatlll 
5 months ago

03/14/2026 - Ashton is a rockstar! She made my car service process completely stress-free by keeping me informed every ?? step ?? of ?? the ?? way. From the proactive communication before I arrived to checking in on me in the waiting room, her customer service was flawless. If you want a smooth experience and expert knowledge, go see Ashton! Woot woot! 

Business response:

We are overjoyed to hear about your wonderful car service experience! Ashton's proactive communication and attentive service truly demonstrate the level of care we strive to provide. Thank you for sharing your positive feedback - your enthusiasm is contagious and we're thrilled that Prosper Ford exceeded your expectations! 

LEO9.PY's profile image
LEO9.PY 
5 months ago

I brought my F-150 in and she took care of everything quickly, professionally, and with a genuinely friendly attitude the whole time. She made the entire process smooth and stress-free, and the work was done right the first time. It's rare to find someone who truly goes above and beyond, but Ashton did it flawlessly. 

Business response:

Thank you for sharing your wonderful experience with your F-150 service! We're thrilled that our team member provided exceptional care with efficiency and a genuine approach. It's fantastic to know the process felt seamless and the work met your expectations. Your recognition of outstanding service means the world to us at Prosper Ford! 

MKALLAJONES's profile image
MKALLAJONES 
5 months ago

Efficient in the service. And answered my questions It was easy to schedule my service. 

Business response:

Thank you for the positive feedback! We're thrilled that our service was efficient, your questions were answered, and scheduling was easy. We appreciate you choosing Prosper Ford and sharing your experience. 

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.6 star rating with 6,291 reviews. 

When is Prosper Ford open?

Prosper Ford is closed now. It will open on Monday at 8:30 a.m.