This profile has been claimed by the business owner or representative.
Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Easy fast friendly service. They work with you to find what you need in a car
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful to know that you found our service quick and welcoming, and that we were able to work together to help you find the right vehicle for your needs. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to serve you in the future.
"I had a great experience at Prosper Ford, specifically working with Collin in the service department. He was professional, kept me updated throughout the entire process, and me taken care of.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you had such a positive visit, especially with the outstanding service you received in our service department. It means so much to know that Collin provided you with professional care and kept you informed every step of the way. Making sure our customers feel well taken care of throughout their entire experience is exactly what we strive for. Your feedback truly brightens our day and motivates our entire team to continue d... read more
The service department was great! They were friendly, helpful, and knowledgeable. I took my truck in for oil change and state inspection and they were done in less than an hour.
Business response:
We are honored to hear about your positive experience with our service team. It's wonderful that you found our staff to be welcoming, supportive, and skilled in their work. We're pleased that your truck's oil change and state inspection were completed efficiently within such a short timeframe. Your feedback about the quality of service you received means a great deal to us at Prosper Ford, and we look forward to continuing to provide you with excellent automotive care in the future.
Service was prompt, and the communication through the process was helpful. I have had the same experience every time I’ve taken my truck in for service.
Business response:
Your review is appreciated. We're delighted to hear that you found our service efficient and our team kept you well-informed throughout the entire process. It means a great deal to know that we've consistently delivered the same quality experience each time you've brought your truck to us for service. Your continued trust is something we truly value, and we look forward to serving you again in the future.
Absolutely phenomenal, always quick and efficient service. Alex is an incredible point of contact. My car is always well taken care of at the service department.
Business response:
Amazing dealership to work with in the service department. Its always a quick in and out job.
She was very Professional Kind she kept checking on me to see if I wanted anything
Business response:
We are overjoyed to hear about your wonderful experience with our team member. It's heartwarming to know that her professional approach and genuine kindness made such a positive impression on you. We take great pride in having staff members who go the extra mile by regularly checking in to ensure your comfort and needs are met throughout your visit. Your feedback reinforces our commitment to providing exceptional customer care, and we're grateful you took the time to share your experience.
It was good everything was easy and done as expected. It was good everything was easy and done as expected. Also Cody did a good job explaining what services will be performed when I dropped vehicle off.
Business response:
Thank you for your positive feedback! We're glad everything was easy and met your expectations. It's great to hear that Cody provided clear explanations of the services. We appreciate you sharing your experience with Prosper Ford!
They were very helpful and easy to work with for a first time buyer. They walked out each part of the process step by step.
Business response:
Thank you for your positive feedback! We're delighted to hear that our team provided the support and guidance you needed as a first-time buyer. Making each step clear and understandable is something we truly value. We appreciate you taking the time to share your experience and are thrilled we could make your car-buying process a positive one.
Understood the problem and fixed it right the first time in a timely manner. This work was covered by warranty.
Business response:
Thank you for choosing Prosper Ford! We're thrilled our team quickly identified and fixed the issue on the first visit. Your satisfaction with our timely service and warranty coverage means a lot to us.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,291 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open on Monday at 8:30 a.m.