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Prosper Ford

4.6

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.66,291 reviews
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Reyesenriquez57's profile image
Reyesenriquez57 
5 months ago

Mathew did a great job taking care of us couldn’t ask for better service. Come see him if you want to be taken care of! 

Business response:

Thank you for your wonderful feedback about the exceptional service you received. It's heartwarming to hear that Mathew provided such outstanding care and made your experience truly memorable. We're thrilled that you felt so well taken care of throughout your visit with us. Your recommendation means the world to us, and we're grateful you took the time to share your positive experience. We look forward to continuing to provide you with the same level of excellent service in the future. 

ericandbeccakelly's profile image
ericandbeccakelly 
5 months ago

Clean, professional, friendly. Service and waiting area were clean, the staff was professional and friendly. 

Business response:

We are glad to hear about your positive experience with our team and facilities. Your feedback about our clean service areas and waiting room means a great deal to us. We take pride in maintaining a welcoming environment for all our customers. It's wonderful to know that our staff's professionalism and friendliness made your visit a pleasant one. We truly appreciate you taking the time to share your thoughts and look forward to serving you again in the future. 

TOPPER_FAMILY's profile image
TOPPER_FAMILY 
5 months ago

I appreciated how the team kept me updated on the progress of my vehicle and explained everything thoroughly. 

Business response:

Thank you for the positive feedback! We're delighted our team kept you well-informed throughout your service and explained everything clearly. Transparent communication is important to us at Prosper Ford, and we appreciate you sharing your experience. 

billwhite01's profile image
billwhite01 
5 months ago

Took care of my needs and made it easy and nice experience Took care of my needs and made it easy and nice experience 

Business response:

Thank you for the positive feedback, billwhite01! We're thrilled we could make your experience smooth and enjoyable. Your satisfaction means everything to us at Prosper Ford! 

Ccalderon325's profile image
Ccalderon325 
5 months ago

The best experience buying a New car with them I definitely recommend prosper ford if you looking for a new car all the staff is very friendly and they got the best deals 

Business response:

Thank you for the wonderful review! We're thrilled you had an exceptional car buying experience with our friendly team and great deals. Your recommendation means so much to us, and we look forward to serving you again! 

crgambrell2's profile image
crgambrell2 
5 months ago

Fast courteous easy top-notch The service dept is always top-notch. Courteous, friendly, honest and very customer oriented. 

Business response:

Thank you for the wonderful feedback about our service department! We're thrilled that you found our team courteous, friendly, and customer-focused. Your kind words motivate us to continue delivering the honest, high-quality service you deserve. We appreciate you sharing your experience and look forward to serving you again. 

missyhope's profile image
missyhope 
5 months ago

It was good, I came in for service and was treated very well. He was helpful! 

Business response:

We are overjoyed to hear about your positive service experience with us. Your feedback about receiving helpful assistance and being treated well means so much to our team. We strive to provide excellent customer care during every visit, and it sounds like we achieved that goal for you. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future. 

jcoglesbee's profile image
jcoglesbee 
5 months ago

Seamless, great communication, answered all my questions. Collin is the best I've worked with at Prosper Ford. 

Business response:

We are pleased to hear about your wonderful experience with us. Your feedback about the seamless process and excellent communication truly means a lot to our team. We're thrilled that all your questions were addressed thoroughly and that you felt well taken care of throughout your visit. Collin will be delighted to know how much you appreciated his dedicated service. Thank you for taking the time to share your positive experience. 

flybywire320's profile image
flybywire320 
5 months ago

It was good, I think 3 to 4 days to diagnose is a little long 

Business response:

Thank you for sharing your positive experience with us. We're delighted to hear that your overall visit was good and that we were able to take care of your needs. We understand that waiting several days for diagnostic results can feel lengthy, and we appreciate your patience during that process. Your feedback helps us continue to improve our service, and we're grateful you took the time to share your thoughts with us. 

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.6 star rating with 6,291 reviews. 

When is Prosper Ford open?

Prosper Ford is closed now. It will open on Monday at 8:30 a.m.