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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Yessel was awesome! Very quick through the entire process. Couldn’t be happier with our new Ford Bronco!
Business response:
We are pleased to hear about your wonderful experience with your purchase! It sounds like the entire process went smoothly and efficiently, which is exactly what we strive for. Your satisfaction with your new vehicle means everything to us, and we're thrilled that you're so happy with your choice. We truly appreciate you taking the time to share your positive feedback about the quick and seamless service you received.
Stayed on top of the issue from the minute I called, till the keys were back in my hand.
Business response:
We are elated to hear about your positive experience with our team. Your feedback about how we remained attentive to your needs throughout the entire process, from your initial call until you received your keys, means so much to us. We understand how important it is to keep our customers informed and supported every step of the way. Thank you for taking the time to share your experience - it truly makes our day to know we exceeded your expectations.
Service was great! Everyone was very professional and kept me informed as to when the work would be completed.
Business response:
We are grateful to hear about your positive experience with our service team. It means so much to know that our staff maintained professionalism throughout your visit and made sure you stayed updated on the completion timeline for your work. Your feedback reinforces our commitment to providing excellent service while keeping our customers well-informed every step of the way. Thank you for taking the time to share your experience.
Excellant Great job done by every one we came in contact with. Job well done
Business response:
We are grateful for your wonderful review and kind words about our team. Your feedback means so much to us, especially knowing that everyone you encountered provided excellent service. We take great pride in ensuring every interaction meets the high standards our customers deserve. Thank you for recognizing the hard work our team puts in every day to deliver outstanding experiences.
I stopped in to look at a Ford Bronco, as I always liked them but have never driven one. Ty greeted me promptly; we chatted for a while and took the Bronco for a drive. Ty was patient and pleasant from the get-go! I did not go to the dealer expecting to buy a vehicle, I went because it's close to home and to see if I liked the drive and feel of the Bronco. Ty was great through the process and after we discussed price, trade in and payments, negotiated a bit and came to an agreement, I was sold. I would not have left in the n... read more
Business response:
We are pleased to hear about your wonderful experience! It sounds like you had a fantastic opportunity to test drive a vehicle you had always been curious about, and we're thrilled that your visit exceeded your expectations. Your comments about receiving prompt, patient, and pleasant service throughout the entire process really highlight what we strive for. We're especially happy to know that the follow-up care you received after your purchase made such a positive impression, and that any concerns with accessories were handl... read more
Dealership was clean and everyone was friendly from drop off and even the rental car lady. Collin was awesome from initial intake, to diagnoses, to working with my warranty company and setting me up a rental. Collin was super communicative and always responded quickly. Overall a great job.
Business response:
We are overjoyed to hear about your positive experience with our team and facilities. Your feedback about the cleanliness of our location and the friendliness of our entire staff means so much to us. We're particularly pleased that Collin provided you with exceptional service throughout your visit, from the initial consultation through working with your warranty provider and arranging your rental vehicle. His dedication to clear communication and quick responses reflects the level of care we strive to provide every customer.... read more
Very friendly, helpful and efficient. The service advisor was extremely informative about the services and procedures for return visits.
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about our friendly and helpful approach means so much to us. We're particularly pleased that our service advisor provided you with comprehensive information about our services and made sure you understood the process for future appointments. At Prosper Ford, we strive to ensure every customer feels well-informed and supported throughout their visit. We truly appreciate you taking the time to share your experience and look forward to serving ... read more
Great service Great service. Kerri in fleet treats me like a family member. Great service. Kerri in fleet treats me like a family member. Always communicates very well.
Business response:
Thank you for taking the time to share your wonderful experience with us. We're truly grateful to hear that you've consistently received excellent service and feel such a strong connection with our team. It's heartwarming to know that Kerri has made you feel like part of the family and maintains such clear communication with you. Your positive feedback about the outstanding service you've received means everything to us. We're honored to have earned your trust and look forward to continuing to provide you with the same excep... read more
Customer focused in all aspects of Sales and Service. They are Texas friendly and Ford proud.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your recognition of our commitment to putting customers first in both sales and service truly means the world to us. It's heartwarming to know that our Texas hospitality and pride in the Ford brand came through during your visit. We work hard every day to create genuine connections with our customers, and feedback like yours reminds us why we love what we do. Thank you for taking the time to share your experience.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,291 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open on Monday at 8:30 a.m.