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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Tom was courteous, professional, and accommodating. All of my family was out of town, so Tom arranged for my car to be delivered to the house.
Business response:
We are thrilled to hear about your wonderful experience with our team. It sounds like Tom provided you with exceptional service by being courteous and professional throughout your visit. We understand how challenging it can be when family is away, and we're so glad Tom could accommodate your needs by arranging home delivery for your vehicle. This kind of personalized service reflects our commitment to going above and beyond for our customers. Your feedback about the accommodating nature of our service means a great deal to u... read more
Ok He helped Me and told me what I could do to fix my problem Overall great!!
Business response:
We aim to address all feedback promptly and truly value your thoughts about your experience with us. We're pleased to hear that our team member was able to assist you and provide helpful guidance for resolving your concern. It's wonderful to know that you found the overall service to be great. We are, however, concerned to see that your rating does not meet the 5-star standard that we strive for. We would appreciate the opportunity to discuss your experience and learn how we could have improved. Your feedback helps us unders... read more
Great service! Wonderful customer service. Top notch workmanship and comfortable waiting area. Will come back.
Business response:
We sincerely value your positive feedback about the exceptional service you experienced. Your kind words about the outstanding customer care and quality workmanship truly mean a lot to our team. We're delighted that our waiting area provided you with a comfortable environment during your visit. It's wonderful to know that you plan to return, and we look forward to serving you again in the future.
Quick and seamless experience, lead by an amazing team of professionals. They exceeded my expectations.
Business response:
Thank you for taking the time to share your wonderful feedback about your experience. We are thrilled to hear that our team provided you with such efficient and smooth service that went above and beyond what you expected. Your kind words about our professionals mean so much to us, and we truly appreciate you recognizing their dedication to delivering exceptional customer care. It brings us great joy to know that we were able to make your visit such a positive one.
Nice and find ways to help Tony was nice and he was able to find ways to help me. I appreciate Tony.
Business response:
We are pleased to hear about your positive experience with our team. It's wonderful to know that our staff member was helpful and worked to find solutions that met your needs. We truly value customers who take the time to recognize when our team members go above and beyond to provide excellent service. Your appreciation means a great deal to us and motivates our entire team to continue delivering the quality assistance you experienced.
Alex is the best he always goes above and beyond, provides excellent service, takes care of all my service requests keeps me informed every step Alex deserves a nice award he truly deserves it! Sonja Rongey
Business response:
We are utterly delighted to hear about your wonderful experience with Alex! It's heartwarming to know that he consistently exceeds expectations and provides the exceptional service you deserve. We truly value team members who keep customers informed throughout the process and demonstrate genuine care for each service request. Your kind words about Alex's dedication mean so much to our entire team. Thank you for taking the time to share your positive experience - feedback like yours helps us recognize outstanding service when... read more
Straight forward and honest dealership with a strong team of professionals that made the experience a pleasure.
Business response:
We are ecstatic to hear about your wonderful experience with our team. Your kind words about our straightforward and honest approach truly mean the world to us. We take great pride in having dedicated professionals who work hard to make every visit enjoyable and stress-free. Thank you for taking the time to share your positive experience - it motivates our entire team to continue delivering excellent service to every customer who walks through our doors.
Everyone was great! As an ex car sales woman this was a great experience all around
Business response:
We are thrilled to hear about your wonderful experience with our team. Having someone with your background in car sales recognize the quality of service we provide means so much to us. Your appreciation for how everyone treated you throughout the process is exactly what we strive for with every customer. Thank you for taking the time to share your positive experience.
Timely and professional service. Will come back in the future. Satisfied with my experience. .
Business response:
We deeply appreciate your feedback about the prompt and courteous service you received. Your satisfaction with the entire experience means everything to our team. We look forward to serving you again when you return for your future automotive needs.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,291 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open on Monday at 8:30 a.m.