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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Jessica in the Service department was very transparent and reliable with communication. Her ability to communicate issues and seek solutions was fantastic. I would definitely work with her and the service department again.
Business response:
We are thrilled to hear about your outstanding experience with our service team. Your feedback highlighting the transparency and reliability in communication truly means a lot to us. It's wonderful to know that the clear communication about issues and proactive approach to finding solutions made such a positive impact on your visit. We're honored that you would choose to work with our service department again, and we look forward to continuing to provide you with the exceptional service you deserve.
Great communication and friendly experience. Had a great experience interacting with Cody and Jessica. They were helpful with any concerns I had regarding my vehicle.
Business response:
Thank you for the wonderful feedback! We're thrilled that Cody and Jessica provided excellent communication and helpful service with your vehicle concerns. Your positive experience means so much to us, and we look forward to serving you again at Prosper Ford!
good Great severe very professional would come back again Good service Would come back again
Business response:
Thank you for your positive feedback! We're thrilled you found our service excellent and our staff professional. Knowing you plan to return is the best compliment we could receive. We look forward to serving you again at Prosper Ford.
Everyone was very helpful and kind! Very friendly! Rahsaan was the best,he was the main reason we kept coming back!
Business response:
Thank you for sharing your wonderful experience with us at Prosper Ford! We're delighted to hear that our team provided helpful and caring service, and that the friendly atmosphere made such a positive impression. We're especially pleased that Rahsaan provided exceptional service that brought you back. We'll be sure to recognize his outstanding work. We truly appreciate customers like you!
It was honestly a good experience- everyone I met and talked to was very respectful , professional and knowledgeable. Even though it’s a BHA store the employees seemed to show good ethics and qualities.
Business response:
We are elated to hear about your positive experience with our team. Your feedback about the respectful, professional, and knowledgeable service you received means so much to us. We take great pride in maintaining high ethical standards and ensuring our team demonstrates genuine care for every customer who walks through our doors. It's wonderful to know that these qualities came through during your visit. Thank you for taking the time to share your thoughts about the excellent service you experienced.
Fantastic at every angle. Great response when I called. Everything was explained All texts was answered in a timely manner
Business response:
We are delighted to hear about your outstanding experience with us. Your feedback about our responsive communication and thorough explanations means so much to our team. We take pride in ensuring every phone call is handled with care and that all questions are addressed promptly through our text communications. It's wonderful to know that we exceeded your expectations at every level. Thank you for choosing Prosper Ford and for sharing your positive experience with others.
Great, I love it. I will keep coming. Great, I love it. I will keep coming. I will also introduce to my friends.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you love your experience with us. Your loyalty means everything to our team, and we truly appreciate your willingness to recommend us to friends. We look forward to serving you again!
Arrived and greeted. Given an estimated timeline. Communication throughout the process. Offered a vehicle delivery option post service. Great experience.
Business response:
Thank you for the wonderful feedback! We're pleased our team provided clear communication and timelines throughout your service. We're glad the vehicle delivery option added convenience to your experience. We appreciate you choosing Prosper Ford!
I've had on and off trouble with this issue for years and other dealers have tried to fix it. You all were able to diagnose and fix it very quickly and getting a loaner made it all that much more easier.
Business response:
We're pleased our team successfully resolved the ongoing issue. We're glad our efficient diagnostic process and loaner vehicle service made the repair convenient for you. Your satisfaction with our technical expertise and customer service means a great deal to us at Prosper Ford.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,132 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.