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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent service all the way around. Service area is nice, employees are friendly, and they actually care about their customers
Business response:
Thank you for your wonderful feedback! We're thrilled that you had such a positive experience with our service area and team. We strive to make every customer feel valued and cared for. Your kind words motivate us to continue delivering exceptional service!
Easy to schedule, however prices for all services should appear when making reservation. Also add an option for Zaktek paint reapplication
Business response:
Thank you for the feedback on scheduling! We appreciate your suggestions about displaying service pricing during reservations and adding Zaktek paint reapplication as an option. Your input helps us improve our customer experience at Prosper Ford.
Good communication. Cody did a great job with daily communications Cody was doing his best to provide updates and also provided me with a brand new loaner vehicle at no charge. Ford motor corporate engineering delayed the needed part to repair my car. The part needed to repair sat in a parts depot in ft worth for over a week and a half.
Business response:
Thank you for the positive feedback about our daily communication and service! We're pleased Cody kept you well-informed throughout the repair process and that the complimentary loaner vehicle helped during the extended timeline due to parts availability. We appreciate your patience and recognition of our commitment to excellent service at Prosper Ford.
The entire staff that I interfaced with was personal able and professional. This not my first trip to prosper ford and the service was all 5 each time
Business response:
Thank you for your wonderful feedback! We're thrilled that our team consistently provides the personable and professional service you've come to expect. Your loyalty as a returning customer means so much to us. We appreciate you choosing Prosper Ford again and again!
Great. Very communicative. Got my repair fixed in a timely manner. Cody was excellent, highly recommend.
Business response:
Thank you for the positive feedback! We're thrilled that Cody and our service team provided excellent communication and timely repairs. Your recommendation means a lot to us at Prosper Ford!
Exelente Muy amablemente exelente atención Muy atento exelente atención Muy bien Muy bien Muy bien
Business response:
Gracias por sus maravillosos comentarios sobre nuestra excelente atención y excelente servicio. Sus amables palabras sobre la atención de nuestro equipo son muy importantes para nosotros en Prosper Ford. ¡Nos complace que su experiencia haya superado sus expectativas!
It was the best I've had since I purchased my truck. I had a great experience with pepper he was very helpful.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear you had such a great experience and that Pepper was so helpful. Your positive review means a lot to us at Prosper Ford. We appreciate you taking the time to share your experience!
Pepper setup 2 vehicle oil changes for me. Made the visit great. Lounge waiting area had plenty of room an places to charge laptop.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team! It's fantastic that our team member was able to efficiently coordinate both vehicle oil changes for you and make your visit so pleasant. We're delighted that our comfortable lounge area with convenient charging stations for your laptop made the wait enjoyable. Your positive feedback about the spacious waiting area truly means a lot to us. Thank you for choosing Prosper Ford and for taking the time to share your experience!
Always informed me. He's accommodated me. Vehicle pick up and delivery has been amazing No xx
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about being kept well-informed throughout the process means a great deal to us. We're delighted that our team was able to work with your needs and that the vehicle pickup and delivery service exceeded your expectations. Thank you for taking the time to share your experience. Your satisfaction is what drives us to continue providing exceptional service to all our customers at Prosper Ford.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,132 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.