This profile has been claimed by the business owner or representative.
Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
It was good. It was good, timely and transparent. I do not like having to meet minimum reply length given I have already responded to the survey
Business response:
We are thrilled to hear about your positive experience with us. Your feedback about our timely service and transparent approach means a great deal to our team. We understand your point about survey requirements and appreciate you taking the time to share your thoughts despite those constraints. Thank you for choosing Prosper Ford for your automotive needs.
Great Service is great but prices are heavy and not competitive for basic repair items
Business response:
We are ecstatic to hear that you found our service to be excellent. Your recognition of our team's dedication means everything to us. We understand your concerns about pricing for basic repair work and genuinely appreciate you bringing this to our attention. We strive to provide transparent value while maintaining the high-quality service standards you experienced. Your feedback helps us continue improving how we serve our customers.
Kerri is great Kerri is always great and I appreciate her hard work Very happy
Business response:
Thank you for your review. We truly value your kind words about the exceptional service you received. It means so much to hear that you consistently have positive experiences and that our team member's dedication and hard work make such a difference. Your happiness is what drives us to maintain the high standards you've come to expect. We appreciate your continued trust in Prosper Ford and look forward to serving you again.
He booked my appointment, got me a ride quickly and ensured my vehicle was appropriately repaired and returned to me.
Business response:
Thank you for sharing your positive experience with us! We're delighted to hear that our team member was able to schedule your service appointment smoothly and arrange transportation for you quickly. It's wonderful to know that your vehicle received the proper repairs it needed and was returned to you in good condition. Your feedback about the seamless service process means a great deal to us at Prosper Ford. We truly appreciate customers like you who take the time to recognize our commitment to providing reliable automotive... read more
Jessica in the Service department was very transparent and reliable with communication. Her ability to communicate issues and seek solutions was fantastic. I would definitely work with her and the service department again.
Business response:
We are thrilled to hear about your outstanding experience with our service team. Your feedback highlighting the transparency and reliability in communication truly means a lot to us. It's wonderful to know that the clear communication about issues and proactive approach to finding solutions made such a positive impact on your visit. We're honored that you would choose to work with our service department again, and we look forward to continuing to provide you with the exceptional service you deserve.
Great communication and friendly experience. Had a great experience interacting with Cody and Jessica. They were helpful with any concerns I had regarding my vehicle.
Business response:
Thank you for the wonderful feedback! We're thrilled that Cody and Jessica provided excellent communication and helpful service with your vehicle concerns. Your positive experience means so much to us, and we look forward to serving you again at Prosper Ford!
good Great severe very professional would come back again Good service Would come back again
Business response:
Thank you for your positive feedback! We're thrilled you found our service excellent and our staff professional. Knowing you plan to return is the best compliment we could receive. We look forward to serving you again at Prosper Ford.
Everyone was very helpful and kind! Very friendly! Rahsaan was the best,he was the main reason we kept coming back!
Business response:
Thank you for sharing your wonderful experience with us at Prosper Ford! We're delighted to hear that our team provided helpful and caring service, and that the friendly atmosphere made such a positive impression. We're especially pleased that Rahsaan provided exceptional service that brought you back. We'll be sure to recognize his outstanding work. We truly appreciate customers like you!
It was honestly a good experience- everyone I met and talked to was very respectful , professional and knowledgeable. Even though it’s a BHA store the employees seemed to show good ethics and qualities.
Business response:
We are elated to hear about your positive experience with our team. Your feedback about the respectful, professional, and knowledgeable service you received means so much to us. We take great pride in maintaining high ethical standards and ensuring our team demonstrates genuine care for every customer who walks through our doors. It's wonderful to know that these qualities came through during your visit. Thank you for taking the time to share your thoughts about the excellent service you experienced.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,291 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open on Monday at 8:30 a.m.