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Prosper Ford

4.6

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.66,291 reviews
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Semprun.raul's profile image
Semprun.raul 
6 months ago

Exelente Muy amablemente exelente atención Muy atento exelente atención Muy bien Muy bien Muy bien 

Business response:

Gracias por sus maravillosos comentarios sobre nuestra excelente atención y excelente servicio. Sus amables palabras sobre la atención de nuestro equipo son muy importantes para nosotros en Prosper Ford. ¡Nos complace que su experiencia haya superado sus expectativas! 

milliganconsulting's profile image
milliganconsulting 
6 months ago

It was the best I've had since I purchased my truck. I had a great experience with pepper he was very helpful. 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear you had such a great experience and that Pepper was so helpful. Your positive review means a lot to us at Prosper Ford. We appreciate you taking the time to share your experience! 

MAMARANTES's profile image
MAMARANTES 
6 months ago

Pepper setup 2 vehicle oil changes for me. Made the visit great. Lounge waiting area had plenty of room an places to charge laptop. 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our service team! It's fantastic that our team member was able to efficiently coordinate both vehicle oil changes for you and make your visit so pleasant. We're delighted that our comfortable lounge area with convenient charging stations for your laptop made the wait enjoyable. Your positive feedback about the spacious waiting area truly means a lot to us. Thank you for choosing Prosper Ford and for taking the time to share your experience! 

Joshua Klinge's profile image
Joshua Klinge 
6 months ago

Always informed me. He's accommodated me. Vehicle pick up and delivery has been amazing No xx 

Business response:

We are thrilled to hear about your positive experience with our service team. Your feedback about being kept well-informed throughout the process means a great deal to us. We're delighted that our team was able to work with your needs and that the vehicle pickup and delivery service exceeded your expectations. Thank you for taking the time to share your experience. Your satisfaction is what drives us to continue providing exceptional service to all our customers at Prosper Ford. 

nathanspe's profile image
nathanspe 
6 months ago

Very helpful and prompt Were very pleased with Pepper's customer service and the quality of work delivered. 

Business response:

We are elated to hear about your positive experience with our team. Your satisfaction with the helpful and prompt service you received means everything to us. We're thrilled that the customer service and quality of work exceeded your expectations. Your feedback reinforces our commitment to delivering exceptional service to every customer who walks through our doors. 

Durankarinaj's profile image
Durankarinaj 
6 months ago

I always enjoy getting my vehicle serviced with Ford Prosper. Best customer service. They always make the process so easy when taking in my Bronco. 

Business response:

Thank you for the wonderful feedback about your Bronco service experiences! We're thrilled that our team makes the process easy and convenient for you. Your loyalty means the world to us, and we look forward to continuing to provide excellent service. 

Justinreidsmith22's profile image
Justinreidsmith22 
6 months ago

Excellent Tom went above and beyond to get my vehicle repaired and kept me updated daily. 

Business response:

Thank you for sharing your wonderful experience! We're delighted to hear that your vehicle repair went smoothly and that you received dedicated service with regular updates. Your positive feedback means a great deal to our team at Prosper Ford. 

Randysbrandon's profile image
Randysbrandon 
6 months ago

Quick, efficient and friendly Experience was great. Communication was excellent and vehicle was well taken care of. 

Business response:

Thank you for your wonderful feedback! We're delighted to hear about your great experience with our quick, efficient service and excellent communication. We appreciate you taking the time to share your thoughts and look forward to serving you again! 

asmith96's profile image
asmith96 
6 months ago

Clean dealership with professional service representatives. They keep you updated in real time by texting. Cody was my rep and was great! 

Business response:

We are overjoyed to hear about your wonderful experience! Your feedback about our clean facility and professional team means so much to us. We're thrilled that our real-time text updates kept you well-informed throughout your visit, and it's fantastic to know that Cody provided you with excellent service. Thank you for taking the time to share your positive experience with us. 

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.6 star rating with 6,291 reviews. 

When is Prosper Ford open?

Prosper Ford is closed now. It will open on Monday at 8:30 a.m.