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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
They listened! They worked hard to earn business. They were just incredible from start to finish.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your feedback about how we worked hard to earn your business truly means the world to us. Knowing that we provided incredible service from beginning to end reinforces our commitment to listening to our customers and delivering exceptional experiences. Thank you for taking the time to share your positive thoughts - it motivates our entire team to continue providing the same outstanding level of service to every customer who walks through our doors.
Great customer service and did a great job on my Bronco Cody helped with all my needs with my Bronco and getting a loaner car while it was being worked on.
Business response:
We are grateful for your wonderful feedback about your Bronco service experience. It's heartwarming to hear that you received excellent customer service and quality work on your vehicle. We understand how important it is to have seamless support throughout the entire process, including assistance with transportation needs. Your positive experience reflects our commitment to taking care of every detail for our customers. Thank you for choosing Prosper Ford and for taking the time to share your experience.
Tony has helped me with my first two oil changes and has been good to work with. Answered all my questions
Business response:
We are thrilled to hear about your positive experience. It's wonderful to know that Tony has been helpful during your service visits and took the time to thoroughly address all of your questions. Providing exceptional customer service and ensuring our customers feel confident and informed is exactly what we strive for. We appreciate you taking the time to share your feedback and look forward to continuing to serve you for all your automotive needs.
Great service and communication. I was well taken care of from drop of to pick up.
Smooth Great customers service. Smooth process. My car wasnt in the shop for too long
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that you found the process efficient and that we were able to minimize your vehicle's time in service. Your feedback about the quality customer service means a great deal to us at Prosper Ford. We appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of care in the future.
Very professional, courteous, and knowledgeable I was greeted right away by time when I walked in the door he was able to help me in a timely manner as well as booked a Uber for me. I was able to get my vehicle back within a few hours and provided upcoming services that I need to pay attention to next time I come in.
Business response:
We sincerely value your wonderful feedback about your recent service experience. It's heartwarming to hear that our team provided you with professional and courteous assistance from the moment you arrived. We're pleased that we could help you efficiently and arrange transportation while your vehicle was being serviced. Getting your car back to you quickly while also keeping you informed about future maintenance needs reflects our commitment to comprehensive customer care. Your recognition of our knowledgeable approach means ... read more
Great communication and customer service. Khodi and Shannon were both amazing at their jobs. Not once was I left in the dark about my car.
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team provided excellent communication and support throughout your visit. It's wonderful to know that Khodi and Shannon delivered outstanding service and kept you well-informed about your vehicle every step of the way. Your feedback about staying informed and receiving quality customer care means a great deal to us at Prosper Ford. We truly appreciate customers like you who take the time to recognize our team's dedicatio... read more
Nice customer service. Had a mix up with pricing but Tom got it all straightened out.
Business response:
We are delighted to hear about your positive experience with our customer service team. It's wonderful that despite the initial pricing confusion, everything was resolved effectively for you. We truly value customers like you who recognize our commitment to making things right. Your feedback about the quality service you received means a great deal to us at Prosper Ford.
I was greeted in the service drive. I had an appointment and Tony introduced himself, and we talked about what I wanted done. He kept me informed. My car was ready in a timely manner
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,291 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.