This profile has been claimed by the business owner or representative.
Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
It's frustrated as I am with my car Cody's done a fantastic job keeping me up each day on the progress or what's going on. I have not had to call him.
Business response:
We greatly appreciate your patience during what we understand has been a frustrating situation with your vehicle. It's wonderful to hear that our team member has been proactive in keeping you informed about the progress and status updates each day without you having to follow up. We're proud to have team members who understand the importance of clear communication, especially when dealing with automotive concerns. Your recognition of this exceptional service means a great deal to us at Prosper Ford.
Service advisor took care of the needed things right on the schedule. He did a great job in explaining the suggested repairs on the vehicle. He was patiently answering for all my questions in decent way!
Business response:
We sincerely value your wonderful feedback about your service experience. It's fantastic to hear that your service advisor managed everything according to your schedule and provided thorough explanations about the recommended repairs for your vehicle. We're particularly pleased that he took the time to patiently address all of your questions in a respectful manner. Your positive experience reflects our commitment to delivering knowledgeable and attentive service to every customer who visits us. Thank you for choosing us for ... read more
I am very pleased with my service. I will be returning again and with my wife's car
Business response:
We are thrilled to hear that you had such a positive experience with our service team. Your satisfaction means everything to us, and it's wonderful to know that we met your expectations. We look forward to providing the same excellent care for your wife's vehicle when you return. Thank you for choosing Prosper Ford and for taking the time to share your feedback with us.
Did what the needed to do. The dealership did what was required to do to get my trucks oil changed and inspected.
Business response:
Thank you for taking the time to share your experience with us. We appreciate that you found our service met your needs for your truck's oil change and inspection. It's wonderful to hear that we were able to take care of what was necessary during your visit. Your feedback helps us understand that we're delivering the reliable service our customers expect, and we're grateful for your trust.
Tony kept me informed the whole time and he even delivered my vehicle to my house.
Business response:
We are pleased to hear about your positive experience with our team. Having someone keep you well-informed throughout the entire process makes such a difference, and we're delighted that happened for you. The convenience of home delivery really shows our commitment to going above and beyond for our customers. Your feedback about the exceptional service you received means a great deal to us at Prosper Ford. We truly appreciate you taking the time to share your experience.
Keep the great work Aryan! I usually got pretty bored and annoyed for how long the process usually takes but this time was great! Aryan walked me around to make sure I was happy with the car I was going to get, checked multiple options ! Thanks for all the help to all the team involved ! 5 stars for this service!
Business response:
We deeply appreciate your wonderful feedback about your recent experience with us. It's fantastic to hear that this visit was much more enjoyable and efficient compared to your previous experiences elsewhere. We're thrilled that our team member took the time to walk you through different options and ensured you were completely satisfied with your vehicle selection. Your recognition of our entire team's efforts means so much to us. Thank you for choosing Prosper Ford and for taking the time to share your positive experience!
Hundee did an excellent job and I’ll definitely be working with him again in the future! Love this dealership and all the staff I worked with.
Business response:
We genuinely appreciate your positive feedback about your experience with our team. It's wonderful to hear that you received excellent service and that you're planning to work with us again in the future. Your kind words about our dealership and staff mean so much to us. We're committed to providing the same outstanding service for all your automotive needs, and we look forward to serving you again.
Great service great environment welcoming staff. Everyone there is attentive and helpful. From service to sales.
Business response:
Your positive feedback about our service and welcoming team means so much to us. We're thrilled to hear that our staff provided you with attentive and helpful support across both our service and sales departments. Creating a great environment where customers feel valued is exactly what we strive for at Prosper Ford. We truly appreciate you taking the time to share your wonderful experience with us.
Alec was a great sales person. He went above and beyond to make us feel welcomed and secure and buying the truck. However, the finance department was a different story.
Business response:
We are overjoyed to hear about your positive experience with our team! It's wonderful to know that our sales representative made you feel welcomed and provided the exceptional service that helped you feel confident in your truck purchase. We truly value team members who go the extra mile to ensure our customers have a great experience. Your feedback about both the positive aspects and areas where we can improve is incredibly valuable to us. We appreciate you taking the time to share your thoughts about your visit, and we're ... read more
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,291 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.