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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Met all of my needs. Tom was able to provided some additional services that would help keep my truck running well.
Business response:
Thank you for the positive feedback! We're glad Tom was able to meet all your needs and provide helpful additional services to keep your truck running well. We appreciate your business and look forward to serving you in the future.
I already did on another survey but service was fast, friendly and efficient. Great dealership
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our team provided fast, friendly, and efficient service. Your kind words about our dealership truly make our day, and we look forward to serving you again in the future.
Great service from Pepper very nice and patient friendly customer service He was great to work with!
Business response:
Thank you for your wonderful feedback! We're delighted to hear about the exceptional service you received from Pepper. Your kind words about his patient and friendly customer service mean a great deal to us at Prosper Ford. We appreciate you sharing your experience and look forward to serving you again!
Great selection. Internet price did not include non negotiable dealer adds for lojack, zaktek which I didn’t need. Take and pay for the add ons, or don’t get the car.
Business response:
Thank you for appreciating our vehicle selection. We understand your concern about the additional products in our internet pricing. Your feedback about pricing transparency is valuable to us. We appreciate you sharing your experience and hope your vehicle serves you well.
Great guy Great guy, was able to help me out and communicated very well. will be back
Business response:
We are ecstatic to hear about your wonderful experience with our team member. It means so much to us that he was able to assist you effectively and maintained excellent communication throughout your visit. Your kind words about his helpful approach truly highlight what we strive for every day at Prosper Ford. We look forward to welcoming you back and continuing to provide the same level of service that made your experience so positive.
He was understanding to our timing issue on getting our Bronco back. Pepper took care of the issues that we brought it in for.
Business response:
We deeply appreciate your feedback about your Bronco service experience. It's wonderful to hear that we were able to accommodate your timing needs and that all the concerns you brought in were properly addressed. Your patience with our scheduling and trust in our team means so much to us. We're grateful you took the time to share your positive experience.
Always super friendly and helpful. Great job of getting you in and out. Communication through process is great.
Business response:
We are excited to hear about your positive experience with our team! Your kind words about our friendly and helpful approach mean so much to us. We work hard to make the process efficient while keeping you informed every step of the way, and it's wonderful to know we succeeded in doing that for you. Thank you for taking the time to share your experience - feedback like yours motivates our team to continue delivering excellent service.
Great friendliness, facilities, and staff. Very long wait for 'quick lane' service! Maybe they should abandon drive up service and make it 'appointment only'
Business response:
Your positive experience means so much to us. We truly appreciate your kind words about our team's friendliness and our facilities. It's wonderful to hear that our staff made such a positive impression on you. We understand your concern about the extended wait time for quick lane service. Your suggestion about transitioning to an appointment-only system is valuable feedback that we take seriously. We're always looking for ways to improve our service efficiency while maintaining the quality experience you deserve. Thank you f... read more
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Business response:
Thank you for sharing your feedback with us! We genuinely appreciate you taking the time to leave a positive review. Your support means everything to our team. We work hard every day to provide exceptional service, and knowing that we met your expectations brings us great satisfaction. We look forward to serving you again in the future and continuing to earn your trust through quality service and genuine care.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,291 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.