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ProTuningLab Inc
- Auto Parts & Supplies
- City of Industry, CA
About this business
ProTuningLab was founded by car enthusiasts and made for car enthusiasts. Our philosophy is bringing you the best quality auto accessories and performance parts at the most competitive prices. At ProTuningLab, our experienced customer service team members are knowledgeable and is here to help you shop for what you need. ProTuningLab offers a wide variety of over 30,000 items for domestics and imports as well. Our main specialization is in lighting and our employees are especially knowledgeable in this field as well to deter... read more
Location details
17531 Railroad, St E, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took to long to get here an still aint here right nw last time i order tails lights they were here in 3 days this one been longer
Part was backordered from supplier and Pro Tuning did a very poor job at keeping me informed of the status of my order
I try cancel my order before they send to me and nobody help me
Customer Service is a joke. No body ever answers the phone and no body responds to emails. These guys sent me the wrong lights and I cant get in touch with anyone to make it right. Their prices are cheap. but in the end you get what you pay for.
i have ordered headlights with hid bulbs in it but lighs didn't came the way it suppose to be, they are not sitting the way company was and ihave this lights from 6 weeks now and parking bulb is alredy out and the replacement bulbs doesn't fit inside so i had bad bad experiance. i will not recomend buying things from this site.
First they didn't say when the product was ordered that it had to be shipped to billing address, unless you go to their entire site where it is there, but it also states that if the addresses are different they will contact prior to shipping which they didn't. I had just recently moved so the card still had old address so I had to use that address for billing otherwise it wouldn't work. So after trying to call ofcourse you cant get ahold of anyone, I sent a email, they didn't respond for 2 days but then told me sorry its my ... read more
DOOO NOT!!!!! Buy anything from these losers. There website doesn't say whether items are in stock or not or back order or anything. Have been waiting on my lights I ordered two months ago and still nothing. They just keep telling me they are on back order. They are liars and crooks. Don't trust any good reviews u read because they are from employees and friends of owners.
Found headlight set on their store and had a few questions. So I called many times and left voice mails since they never pick up. Also emailed a few times and no response there either. Finally someone picked up the phone on the 5th day of my attempts and confirmed the info which I found on my own elsewhere. After 1 week of placing the order and not receiving my part, called again and emailed again for tracking status and again, no answer at all. After 3 days of trying, someone answers and said my order was cancelled because ... read more
Worst customer service ever! I have literally (yes literally) called them over a hundred times and no one ever answers the phone. when I get responses by email they are always rude. I returned a headlight because it had moisture in it after only 2 months and most of which was time in the garage. It has been almost 2 weeks and they have not sent the new one out, even though I have left multiple voice mails (because no one answers the phone) and sent multiple emails. I now have a life goal to make sure no one I know ever buys ... read more
Frequently asked questions about ProTuningLab Inc
How is ProTuningLab Inc rated?
ProTuningLab Inc has a 4.2 star rating with 13,395 reviews.
When is ProTuningLab Inc open?
ProTuningLab Inc is closed now. It will open tomorrow at 9:00 a.m.