Radiant Plumbing & Air Conditioning - Austin

Steven G. 

on Yelp

8 months ago

Radiant Plumbing should be ashamed of themselves. While I was out of town, my wife called them for what we thought would be a straightforward, honest service. The issue? The pilot light went out. That's it. Nothing broken, nothing that required real repair. She was told there would be a $39 trip fee, which would be applied to any work performed. What she was not told is that relighting the pilot light -- something that takes less than a minute and zero skill -- would be billed at $130. For this "service," they charged her $... read more

Kay R. 

on Yelp

8 months ago

They charged me $980 to repair an outside plumbing leak in March. I Just had another leak in same location & they said I needed a regulator because the water pressure was too high. They wanted $9800. For the repairs. I called another company. They put in a new regulator & repaired the leak for $930. 

Bruce .. 

on Yelp

9 months ago

Look at the reviews and Reddit posts. They try to take advantage of people and drive up the price of routine repairs. If you want to be bent over and screwed, call this company. They will do everything in their power to drive up the price of a service. They send out their least experienced technicans to unclog a drain, and then they tell you (after they have done it) you have to pay for another "senior" technician to come scope the pipe, and then another "senior" technician to re-install a toilet bowl. None if this is disc... read more

John G. 

on Yelp

9 months ago

Be cautious of Radiant Plumbing and AC's deceptive pricing practices! Avoid hiring them! here is my story: I hired Radiant Plumbing and AC, based on their advertised $40 introductory visit fee, to check for a water leak issue caused by the clogged AC drain pan/drain line. The technician verbally quoted $67.10 for cleaning up the clogged drain pan/drain line, but the final invoice was $671. After arguing, he explained that the $67.1 was mentioned as a saving amount. This misleading tactic makes me believe and proceed with the... read more

Gina H. 

on Yelp

9 months ago

To be honest I really enjoyed the plumber he was the one that made this a pleasant experience but to be sabotaged to sign a over $500 excavation is lunatic but I had to do it since the leak What's getting worse. As a senior citizen I felt I was being ripped off but the fact is that I felt without even explanation of why I was getting to have to sign a piece of paper saying that it will be costing over $500 is absolute criminal. I may not use this company again but like I said the plumber made it pleasant since he did a goo... read more

Kelli L. 

on Yelp

9 months ago

Radiant Plumbing and Air has completely lost our business due to two days of frustration and poor communication. I scheduled an appointment online to have an AC unit serviced at our office. It was confirmed for the afternoon, and I was told a technician would notify me when on the way. No one ever showed up. Later that evening, I received a call apologizing for the no-show and offering a $50 coupon as a gesture. I decided to give them another chance and rescheduled for the next day. That next day, I received multiple texts... read more

Karen B. 

on Yelp

9 months ago

I had my AC unit replaced by them. I don't think they have anyone that knows what they're doing. They over charged me of course. Installed a damaged unit. They've come back twice (still having issues) the first guy said I tightened a screw on the plenum. I had reported a problem with the noise coming from the vent on the bathroom. Minds you there's no screws on the plenum. The second time they sent a pissed off guy. I reported a problem with the humidity in the house. Asked him to check the plenum. After I brought a ladde... read more

Deric B. 

on Yelp

9 months ago

Bottom line: I think Radiant tried to take advantage of an older guy (I'm 83). On looking at social media, I see my experience resonates with some other reviewers. My air conditioner failed early Saturday morning and Radiant was the most rapid responder of the HVAC firms I contacted, sending a technician at 1 pm who determined that my 19 year old Carrier HVAC system needed replacement, and then estimator Matt S. arrived at the house at 5 pm and announced that replacement of my single stage system could be done the next day... read more

Kate B. 

on Yelp

10 months ago

Horrible! Do not use. Overcharged me, scratched my wall, and did not fix the issues. My toilet runs worse now. Also, they will tell you about a membership program, but not let you know that you will be charged $30 per month.Price gauging. Literally awful.