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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst experience ever! My loan officer was unprofessional and rude and told me two different things whenever asked. She texted me other people's personal information thinking it was them! We actually got into an verbal argument she never returned calls and messages in an timely manner expected me to take off work all the time to make documents back SH forgot to include! Would not send my worst enemy here.
Bad Bad
So thankful.. These people especially Linda Espy. She was on top of it.
Not sure if it's a scam or a joke.. Be extremely careful. Don't just accept. They added 12 months and increased the interest rate and made an offer, and lowered the payment. ALL THEY DID WAS ADD 12 MONTHS TO MY CURRENT LOAN!! They called it an offer! Why the hell would I want to ADD 12 months to my loan? I refinance to lower my rate and payment, not just add time to it.
Bad Poor customer service. Promises were made that were not kept. Huge waste of time.
Bad Waste of time. Promises were made that were not kept. Customer service was extremely poor.
They lied to me about the interest rate The play the old switch and bait with its customers. After you apply for the rate advertised they say sorry that rate isn't available in your state.
Nothing Genius about Rate Genius They do NOT double check the information they enter in for the Fiance Instuitions, a simply process that should have been done in days, took weeks! The Managers/Supervisors are rude. I will NOT be recommending rate genius to anyone.
Easy to obtain but had catches The loan process was going smoothly. Rate genuis was very helpful. The lender at the last minute changed the terms because they said my backup wasn't sufficient for a small amount per month of income <300. This caused me a 2 point interest rate difference which sucked. Wasn't rate genius' fault though. They were good througout the process.
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,639 reviews.
When is RateGenius open?
RateGenius is open now. It will close at 8:00 p.m.