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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
RateGenius is a nationwide online lending platform. With more than 150 competitive lenders, rateGenius can find customers the most competitive vehicle interest rate to refinance their loans on cars, trucks, and SUVs.
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Never got my referral fee I referred someone and they never sent either one of us the $50 referral fee. Spent hours on the phone and never got anywhere. Just gave up.
Getting loan was a nightmare!. The process was terrible the rate kept going higher and higher. We make over 300k a year. We live with our 96 year old mom, pay no rent and they wanted a notorized letter stating such. Not about to drag a 96 year old out for that. So for that the rate got jacked up a 1/4 point. I personally would not use this company again.
Can’t get a loan if the reps don’t call I tried to get a loan through them, they ran my credit (hard hit) which was 780&750-ish at the time, called me and said they were looking for a good refi rate, and never heard from them again. Complete waste of my time. When I called them again, they had no clue who I was and wanted to start the process all over again with a second hard inquiry....someone is not doing their job...
Horrible I applied for this on last Sunday and have been playing phone tag with the guy named Ryan. And i gave him my vin # on wednesday and haven’t heard from them in 5 days. Totally not how i want to refinance. NEXT
Good Afternoon, My name is Nakia and I had been getting information about Rate Genius for several months here on Credit Karma. At first, I did not think anything of it then eventually decided to investigate the company. I did some deep research on their website and reading reviews for a good solid two-three month. I finally decided to apply with them in October of this year. I was very nervous and was able to talk to a RateGenius rep after I applied. They said they would call me in a few days to give me an update about my a... read more
Rate Genius not clear about loan details Rate Genius is not clear about what you're signing up for. They often give your loan to banks that force you to pay fees and try to make it hard to pay the monthly payment on time. I talked with them about all of this before signing up and they assured me the lenders are all easy to pay with online and have no fees. That was wrong. Plan on paying fees of $5 additional transaction fees per month if you go with rate genius banks.
Great rate, lender has bad online UX.. The new loan went through and I have a much better rate. The lender has a poor online banking experience, but other than that all went well.
aweful hit my credit report with no follow up or feedback as to why denied.
A lot of babysitting!
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,230 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 7:00 a.m.