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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
RateGenius is a nationwide online lending platform. With more than 150 competitive lenders, rateGenius can find customers the most competitive vehicle interest rate to refinance their loans on cars, trucks, and SUVs.
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
rude and unprofessional First of all, i saw these rate genius auto finance company one of my favorite youtube channel called COMMON CENTS MIKE. He said, this could be the best refinance company so far. then after few days, on my credit karma app, rate genius poped up saying it can be low as 3% according to my credit score. so i thought i should give them a try. i applied and waited 1 full week. then i had to call them. the customer agent who picked the phone up said rate genius and got silence. i can feel she is one of the p... read more
Approved, only $2 a month savings First of all, I never gave them my SSN, so I don't know how they pulled my credit. I asked them to call me, which they did not. My emails weren't answered. Only after a rep texted me in broken English, were my questions answered. After flatly refusing their offer and telling the rep to stop contacting me, I've been harassed with two texts and one email.
Awful experience.. I have a 713 Credit Rating and they denied me for a refinance. WHAT A JOKE! The application process was terrible. They didn't ask me for my current VIN. Meaning, I had to be contacted twice.
Super simple!. It was really easy to apply and the people were quick and efficient.
Complete waste of time and Hard Inquiry Don't waste your time. They do a hard inquiry (expected), but then when they aren't able to find any better rates for you, then they say they will do more research and you never hear back from them again. At least that was my experience.
The loan was approved right away, but My interest rate would go up, and extend my loan out 2 years to save $100 a month thats not a savings
Bait and switch, deceptive business rateGenius showed a pretty low rate in my Credit Karma account, but when I applied, they gave me a rate that was higher than what I currently had at worse terms - 63 months instead of 48. The actual rate they gave me was nearly double what they advertised in the app through the soft pull. When I brought this up they said they gave me a few very BS reasons for why this was the rate - fed hiked the rate recently (my soft credit pull waas from this morning so it obviously wouldn't be affected... read more
Horrible and misleading! Never use.. They would suggest that your APR on current loan would come down to lure you into a credit check based off of your credit karma score and then thwy would apologize for not able to fulfill your promise. Very misleading and complete lies. You would end up getting a hot on your credit score for no reason. DO NOT USE and DONT EVN THINK ABOUT USING THEM
HORRIBLE CUSTOMER SERVICE!!!. Do NOT use this company!! HORRIBLE Loan officer!! I reported to his Manager and nothing was fixed. just ignored!
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,230 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 7:00 a.m.