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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
RateGenius is a nationwide online lending platform. With more than 150 competitive lenders, rateGenius can find customers the most competitive vehicle interest rate to refinance their loans on cars, trucks, and SUVs.
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Absolutely horrible service!!!. The man who helped me was terrible! Geoffry Sterling was so rude over the phone when i refused gap coverage and proceeded to pressure me into telling him why and telling me that i "shouldnt be concered with my rate going up a few bucks... anyone can afford it". i highly recomned using a different loan finder because RateGenius, and their staff, are just one big joke. I would as RateGenius to follow up with this employee as he is not a person who should be talking with people over the phone, so... read more
They will get you approved so you can fill a bunch of paperwork, never finalize the loan and then sell your information to companies that will call you for nonsense.
Bait & Switch I looked into getting a refinance loan through this company and at first they offered me a much better interestes rate. Once I was able to speak with Angelica she told me that since they had more details on my car that my rate was going to be 5% higher. She claimed that I was really underwater on my vehicle. I had done my research prior to applying and I knew exactly where I stood on my loan and if $800 difference makes me underwater than so be it. I am with a great finance company now and I have no issues asid... read more
I submitted a review the other day 9/14 why was it not added? Seems you are only posting positve
Waste of time I applied one week ago and have yet to hear a word from them. I have very good credit so you would think they would want my business. Forget it.
Bait and Switch I looked into getting a refinance loan through this company and at first they offered me a much better interestes rate. Once I was able to speak with Angelica she told me that since they had more details on my car that my rate was going to be 5% higher. She claimed that I was really underwater on my vehicle. I had done my research prior to applying and I knew exactly where I stood on my loan and if $800 difference makes me underwater than so be it. I am with a great finance company now and I have no issues as... read more
Waste of time This was the top recomendation on Credit Carma however I wasn't approved for refinancing. They must be looking for people with prime credit. Why recomend this company?
They ignored me I waited 6 days for someone to reach out to me, and noone ever did. I emailed to check the status and they said "we found no lenders for you you'll get a letter in 30 days explaining why" Why did I have to reach out to them to get that information, and why did OpenRoad get me approved through Wells Fargo the very same day? What lenders are they working with? I didn't even realize it was a go between service until after I had already applied. Website was poorly done and followup was non-existent. Would never t... read more
Not Genius at all Not happy with the service I was provided.
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,230 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 7:00 a.m.