RateGenius

ginac333 

on Creditkarma

7 years ago

Lots of back and forth through text The rate they advertise is far lower than anything you'll receive. There was very little explanation of the process until I received a phone call one day that lasted more than 20 minutes without warning. Ultimately I went through with the refinance but the back and forth with text messages and lack of answering my calls made this pretty frustrating. When I finally did get someone on the phone he was very nice and helpful, but there was a portion of this process where I was pawned off to an... read more

sky12coop 

on Creditkarma

7 years ago

Terrible Follow Up Steve who was assigned my loan didn't return calls or emails (left on vacation mid applicaiton?). His manager got involved late in the process which was a difficult to navigate and required multiple trips to the DMV. I can only hope there are better services out there for vehicle refiances. On the bright side I got a good rate and was required to put zero down. 

InMyHonestOpinion 

on Creditkarma

7 years ago

Can't Recommend Them. . .. Assume that since they keep spamming me after i got a refinance for my loan, that I would be overly-glowing. Was 'raped' by previous loan sharks (from credit Karma) and do appreciate their improving my interest payments. However; they rejected me, at first, due to my disability. Upper management DID get involved, eventually; & rectified the matter. Kudos for that! But, after the loan was funded & approved, got snail-mail letters rejecting my application & the tone and gravamen of their corresponde... read more

Omidb 

on Creditkarma

7 years ago

TERRIBLE EXPERIENCE; DO NOT APPLY!!. I was directed to Rategenius via CreditKarma and I filled out the preliminary application; however, they put a hard inquiry on my credit; even though i did not provide them with my social security number; and the option to provide my SSN was optional on the application which i did not fill out; terms were not clear and they got access to my SSN through CreditKarma and did credit inquiry without my consent. After all this headache with my excellent credit history I got lower Interest but f... read more

Omidb 

on Creditkarma

7 years ago

Unclear terms; unauthorized credit check I was directed to Rategenius via CreditKarma and I filled out the preliminary application; however, they put a hard inquiry on my credit; even though i did not provide them with my social security number; and the option to provide my SSN was optional on the application which i did not fill out; terms were not clear and they got access to my SSN through CreditKarma and did credit inquiry without my consent; and after all these headache with my excellent credit history i got lower inter... read more

Omidb 

on Creditkarma

7 years ago

TERRIBLE EXPERIENCE; DO NOT APPLY!!. I was directed to Rategenius via CreditKarma and I filled out the preliminary application; however, they put a hard inquiry on my credit; even though i did not provide them with my social security number; and the option to provide my SSN was optional on the application which i did not fill out; terms were not clear and they got access to my SSN through CreditKarma and did credit inquiry without my consent. After all this headache with my excellent credit history I got lower Interest but f... read more

spikel89 

on Creditkarma

7 years ago

Bilal was great with customer service the rate genius team, other than Bilal, needs some work 

Frasier2019 

on Creditkarma

7 years ago

Great credit = No loan I have great credit 756 and it took over a month to receive anything about my application. Got a letter stating my credit was good but they couldn't find a lender Wow really??? I'm Never late on anything!! Someone didn't try very hard. 

pervis58 

on Creditkarma

7 years ago

LOWER MY RATE.. THE ONLY PROBLEM THAT WAS A PROBLEM WAS THE FACT THAT BOTH LOANS WERE ON MY CREDIT REPORT EVEN BEFORE THE OLD LOAN WAS PAID.