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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Absolutely horrible service!!!. The man who helped me was terrible! Geoffry Sterling was so rude over the phone when i refused gap coverage and proceeded to pressure me into telling him why and telling me that i "shouldnt be concered with my rate going up a few bucks... anyone can afford it". i highly recomned using a different loan finder because RateGenius, and their staff, are just one big joke. I would as RateGenius to follow up with this employee as he is not a person who should be talking with people over the phone, so... read more
They will get you approved so you can fill a bunch of paperwork, never finalize the loan and then sell your information to companies that will call you for nonsense.
Bait & Switch I looked into getting a refinance loan through this company and at first they offered me a much better interestes rate. Once I was able to speak with Angelica she told me that since they had more details on my car that my rate was going to be 5% higher. She claimed that I was really underwater on my vehicle. I had done my research prior to applying and I knew exactly where I stood on my loan and if $800 difference makes me underwater than so be it. I am with a great finance company now and I have no issues asid... read more
I submitted a review the other day 9/14 why was it not added? Seems you are only posting positve
Waste of time I applied one week ago and have yet to hear a word from them. I have very good credit so you would think they would want my business. Forget it.
Bait and Switch I looked into getting a refinance loan through this company and at first they offered me a much better interestes rate. Once I was able to speak with Angelica she told me that since they had more details on my car that my rate was going to be 5% higher. She claimed that I was really underwater on my vehicle. I had done my research prior to applying and I knew exactly where I stood on my loan and if $800 difference makes me underwater than so be it. I am with a great finance company now and I have no issues as... read more
Waste of time This was the top recomendation on Credit Carma however I wasn't approved for refinancing. They must be looking for people with prime credit. Why recomend this company?
They ignored me I waited 6 days for someone to reach out to me, and noone ever did. I emailed to check the status and they said "we found no lenders for you you'll get a letter in 30 days explaining why" Why did I have to reach out to them to get that information, and why did OpenRoad get me approved through Wells Fargo the very same day? What lenders are they working with? I didn't even realize it was a go between service until after I had already applied. Website was poorly done and followup was non-existent. Would never t... read more
Not Genius at all Not happy with the service I was provided.
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,277 reviews.
When is RateGenius open?
RateGenius is open now. It will close at 8:00 p.m.