RateGenius

sabeckman 

on Creditkarma

7 years ago

4 hard inquiries were added to my credit This company does not refinance loans. They search for refinancing and try to sell you a auto care package. My credit score went down becuase, without my permission, they consulted several companies. 

Anonymous 

on Creditkarma

7 years ago

Very bad service. Waste my time My score was 732 which they got from equin and trans and let me refuse after searching loan for refinancing my car that they didn’t find because my recent loan rate is fine , haha thy is really funny as I was paying 20% and monthly 655. Don’t waste time with them . 

Kurtniece 

on Creditkarma

7 years ago

Incompetent Repeated and endless requests for paperwork for a very simple auto refi - I cancelled the process after hours of scanning and submitting paperwork, again and again and again. I'm working with another organization now and the differrence is night and day. Walk, don't run from rate-bellow average and save yourself a lot of time. There are far better options out there. 

Kurtniece 

on Creditkarma

7 years ago

Very unorganized. Lost paperwork, duplicate requests and WAY to much documentaion requested for a very simple auto refinance. I cancelled the application and a week later received notice from rategenius that they, not I canceled the application process - very typical of this organization. Rategenius defines confusion. I'm working with another company now and the difference is night and day - simple and no repeat requests for docs and banking records. Run, do not walk away from Ratebellow average. There are other, far bet... read more

Anonymous 

on Creditkarma

7 years ago

Constant customer support Constant customer support and a lot easier than searching a bunch of financial institutions on your own. 

Anonymous 

on Creditkarma

7 years ago

Misled with offer of low interest I was enticed to apply with a low rate. After applying they came back at a rate over double what they initially offered. Said it was my credit, but that was excellent. Because they could see my current interest rate after I filled out the application, they tried to sell against my current rate vs. what I could get now. Felt like bait and switch. I wasn't comfortable at all with that at all. 

Ctomfin 

on Creditkarma

7 years ago

Got the loan, with lots of paper sgning.. Took longer than I expected and I still have no paper work on loan details. They must add Some insurance fees because I didn't seem to lower my payment much after considering that I have 60 payments instead of 58. Not sure it was worth all the trouble. Also they never answer your emails., when you ask a question. 

txmoto 

on Creditkarma

7 years ago

Not too impressed so far.... I just applied. Probably shouldn't have... When I completed the application it gave me an "application ID" and said I can log in to check my status. I can't log in because I haven't registered on their site. I don't have a username and password. I only have an "application ID" number. There is NO WAY to register as a new customer. This alone makes me question the wisdom of applying to them. If I get spammed like the other reviewer said I swear I will put them on a speed dialer and call 99 times a... read more

Anonymous 

on Creditkarma

7 years ago

Terrible and personally invasive The rate was OK but not the best I found out after I declined their service. The process was time consuming and took many emails back and forth with their representative. They asked for a lot of unneessary documentation. My credit score is over 820 and by reviewing it it is obvious that I have never missed or been late on a payment. The documentation was excessively long, many pages not even related to an auto refi. I got fed up with the process as they wanted months of bank statements, a ple... read more