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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good Afternoon, My name is Nakia and I had been getting information about Rate Genius for several months here on Credit Karma. At first, I did not think anything of it then eventually decided to investigate the company. I did some deep research on their website and reading reviews for a good solid two-three month. I finally decided to apply with them in October of this year. I was very nervous and was able to talk to a RateGenius rep after I applied. They said they would call me in a few days to give me an update about my a... read more
Rate Genius not clear about loan details Rate Genius is not clear about what you're signing up for. They often give your loan to banks that force you to pay fees and try to make it hard to pay the monthly payment on time. I talked with them about all of this before signing up and they assured me the lenders are all easy to pay with online and have no fees. That was wrong. Plan on paying fees of $5 additional transaction fees per month if you go with rate genius banks.
Great rate, lender has bad online UX.. The new loan went through and I have a much better rate. The lender has a poor online banking experience, but other than that all went well.
aweful hit my credit report with no follow up or feedback as to why denied.
A lot of babysitting!
WORSE EXPERIENCE BE CAREFUL - Worse company ever, my credit score was 730 and I specifically told the agent Trey my immigration status, he told me it was fine and that there were lenders thattake those specific cases. After one month of sending ANY information you could imagine they were asking, I received a text message telling me that they will not be able to approve it and my CREDIT SCORE WENT DOWNTO 700. Completely dissapointed about RateGenius, it was the worse decision contacting then, completely dissapointed.
Customer service Tried applying to refinance a car loan, got a reply just that they'll look into finding me a lender... not much went after that and just a dismiss of my application. Not a single email or phone call.
750 score didn't get great rate All I ended up with was a hard inquiry. Not worth it. Rate was not as advertised with a 750 rating.
Slow service, fake promises The value of my car is currently over $10,000, after the pre-qualification saying I was eligible, no one would offer me a loan without a hefty downpayment. On top of this, it is extremely difficult to get them to answer the phone.
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,628 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 7:00 a.m.