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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
RateGenius is a nationwide online lending platform. With more than 150 competitive lenders, rateGenius can find customers the most competitive vehicle interest rate to refinance their loans on cars, trucks, and SUVs.
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Terrible and personally invasive I found the whole process with Rate Genius to be personally invasive. It took days of back and forth emails, requests for a lot of personal informationj. My credit score is over 800 and when someone checks it it clearly states I have never been late or missed any payments due. This company wanted much too much personal data. I made a call to AAA and within 30 minutes I had successfully refinanced my used car auto loan. The only documentation they required was a copy of my license, insurance c... read more
Was approved for the loan , received a call from Tim Brown from rate genius for additional information and was told I would receive a call back once he finds out what bank would work best for me , 1 week went by and never received a call back from Tim , left multiple voicemails, I guess my business is not that important to rate genius ... will take my business elsewhere.
Slow process and horrible titlle transfer
Unhelpful Since I purchased my vehicle two years ago, my debt has gone down significantly, credit score up 100 points, and more income. I figured ezpz, I'll get a lower rate. Except they denied me, saying I don't have enough income. If that's the case how do I afford to pay my current $400 payment every month? Not helpful and disappointing.
Unhelpful My credit score has went up significantly since I bought my vehicle and my debt has gone down also. I also make a lot more income than when I purchased two years ago. I figured ezpz. Except it wasn't. Was denied for not enough income. If that's the case how do I make my $400 payment every month since I got my car?
APR was higher than my current loan This is not 1.99% as advertised. I have a 2.59% loan with Huntington Bank and credit Karma ad said i can get down to 1.99%. They approved with a higher rate at 2.99% and my score is 820. I declined the loan If you have a good loan with low APR don’t bother to apply because they can’t beat it.
Loss of time They do not approve a refinance even if you have good credit, total loss of time to tell me no and they offer me an insurance... really.
Auto loan refinance This was a ripoff for me. I lost $1,000 of equity in my car. My new balance is more than I financed on my original loan and that's after making 7 payments.
HORRIBLE TITLE TRANSFER PROCESS The refiance loan process was pretty straight forward. I asked if they were going to handle the title transfer and they said they would. However, the title transfer process is a nightmare. My loan was approved and processed in January 2018 with payments beginning in Feburary 2018. However it has taken them more than 4 months to intiiate my title in California. Please keep in mind the car registration expiires in April 2018. Honestly if they were more upfront about the title transfer, I would h... read more
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,230 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 7:00 a.m.