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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Terrible and personally invasive I found the whole process with Rate Genius to be personally invasive. It took days of back and forth emails, requests for a lot of personal informationj. My credit score is over 800 and when someone checks it it clearly states I have never been late or missed any payments due. This company wanted much too much personal data. I made a call to AAA and within 30 minutes I had successfully refinanced my used car auto loan. The only documentation they required was a copy of my license, insurance c... read more
Was approved for the loan , received a call from Tim Brown from rate genius for additional information and was told I would receive a call back once he finds out what bank would work best for me , 1 week went by and never received a call back from Tim , left multiple voicemails, I guess my business is not that important to rate genius ... will take my business elsewhere.
Slow process and horrible titlle transfer
Unhelpful Since I purchased my vehicle two years ago, my debt has gone down significantly, credit score up 100 points, and more income. I figured ezpz, I'll get a lower rate. Except they denied me, saying I don't have enough income. If that's the case how do I afford to pay my current $400 payment every month? Not helpful and disappointing.
Unhelpful My credit score has went up significantly since I bought my vehicle and my debt has gone down also. I also make a lot more income than when I purchased two years ago. I figured ezpz. Except it wasn't. Was denied for not enough income. If that's the case how do I make my $400 payment every month since I got my car?
APR was higher than my current loan This is not 1.99% as advertised. I have a 2.59% loan with Huntington Bank and credit Karma ad said i can get down to 1.99%. They approved with a higher rate at 2.99% and my score is 820. I declined the loan If you have a good loan with low APR don’t bother to apply because they can’t beat it.
Loss of time They do not approve a refinance even if you have good credit, total loss of time to tell me no and they offer me an insurance... really.
Auto loan refinance This was a ripoff for me. I lost $1,000 of equity in my car. My new balance is more than I financed on my original loan and that's after making 7 payments.
HORRIBLE TITLE TRANSFER PROCESS The refiance loan process was pretty straight forward. I asked if they were going to handle the title transfer and they said they would. However, the title transfer process is a nightmare. My loan was approved and processed in January 2018 with payments beginning in Feburary 2018. However it has taken them more than 4 months to intiiate my title in California. Please keep in mind the car registration expiires in April 2018. Honestly if they were more upfront about the title transfer, I would h... read more
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,277 reviews.
When is RateGenius open?
RateGenius is open now. It will close at 8:00 p.m.