RateGenius

KristenM1108 

on Creditkarma

7 years ago

Waste of time I applied one week ago and have yet to hear a word from them. I have very good credit so you would think they would want my business. Forget it. 

denisezuv 

on Creditkarma

7 years ago

Bait and Switch I looked into getting a refinance loan through this company and at first they offered me a much better interestes rate. Once I was able to speak with Angelica she told me that since they had more details on my car that my rate was going to be 5% higher. She claimed that I was really underwater on my vehicle. I had done my research prior to applying and I knew exactly where I stood on my loan and if $800 difference makes me underwater than so be it. I am with a great finance company now and I have no issues as... read more

tonyinthebiz 

on Creditkarma

7 years ago

Waste of time This was the top recomendation on Credit Carma however I wasn't approved for refinancing. They must be looking for people with prime credit. Why recomend this company? 

Dwiizie 

on Creditkarma

7 years ago

They ignored me I waited 6 days for someone to reach out to me, and noone ever did. I emailed to check the status and they said "we found no lenders for you you'll get a letter in 30 days explaining why" Why did I have to reach out to them to get that information, and why did OpenRoad get me approved through Wells Fargo the very same day? What lenders are they working with? I didn't even realize it was a go between service until after I had already applied. Website was poorly done and followup was non-existent. Would never t... read more

spockontherock 

on Creditkarma

7 years ago

Not Genius at all Not happy with the service I was provided. 

illidan04 

on Creditkarma

7 years ago

Auto loan refinance I filled the application for getting a quote but realized that I actually applied for a loan. I immediately called customer service and asked them to cancel as I did know it would apply for a loan. The customer service rep said he canceled the application and they will not process it. However they still went ahead and processed and approved the loan that too with a higher interest rate than what I already had. 

rmbleasdal21 

on Creditkarma

7 years ago

Padded Monthly Payments!!. Stated there were no fees. Monthly payment amounts were inflated. Refused to send an amortization schedule or a Truth in Lending Disclosure. When I insisted there was a large fee of some sort added, they said it was a "prepaid finance fee associated with my state". (If he is saying a fee paid to the state - this isn't a thing.) Got short with me because I insisted on email instead of over the phone for a paper trail and said I'd have to call because he couldn't answer all of my concerns via email. ... read more

Mhower1215 

on Creditkarma

7 years ago

Horrible experience!. I haven’t had a more difficult time trying to refinance my auto loan. I applied and got approved but when it came to the paperwork they continually kept asking for more documentation. I would send them the information and they would come back and ask for more documentation again and again. All the while I pushed back my current car payment under the assumption it would be paid in a timely manner, well it wasn’t. I now have a late payment to my current lender and still don’t know when or if the loan will... read more

mingo66 

on Creditkarma

7 years ago

Very bad experience I applied with Rate genius and spend money in notary to refinance my car and the customer services Evelyn Rudisill, told me that everything is ok and just wait for the payment for the new loan, and I received a letter telling me that my loan was denied. It was a terrible frustration. I not recommend anybody to apply with rate genius they tell everything is ok and you get nothing