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RateGenius

4.5

About this business

Location details

9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.515,571 reviews
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meaculpasept's profile image
meaculpasept 
7 years ago

Bait and switch, deceptive business rateGenius showed a pretty low rate in my Credit Karma account, but when I applied, they gave me a rate that was higher than what I currently had at worse terms - 63 months instead of 48. The actual rate they gave me was nearly double what they advertised in the app through the soft pull. When I brought this up they said they gave me a few very BS reasons for why this was the rate - fed hiked the rate recently (my soft credit pull waas from this morning so it obviously wouldn't be affected... read more

ASTRINGENT's profile image
ASTRINGENT 
7 years ago

Horrible and misleading! Never use.. They would suggest that your APR on current loan would come down to lure you into a credit check based off of your credit karma score and then thwy would apologize for not able to fulfill your promise. Very misleading and complete lies. You would end up getting a hot on your credit score for no reason. DO NOT USE and DONT EVN THINK ABOUT USING THEM 

Solomon505's profile image
Solomon505 
7 years ago

HORRIBLE CUSTOMER SERVICE!!!. Do NOT use this company!! HORRIBLE Loan officer!! I reported to his Manager and nothing was fixed. just ignored! 

Ajy12's profile image
Ajy12 
7 years ago

Simple and short Great service and they found a credit union that dropped my payment by $70 with no penalty for early loan payoff! 

Hoonigan33908's profile image
Hoonigan33908 
7 years ago

Crap , wasted my credit enquiry don’t t waste your credit enquiry, even I had big hopes after looking at their reviews 

Hoonigan33908's profile image
Hoonigan33908 
7 years ago

don’t t waste your credit enquiry, even I had big hopes after looking at their reviews 

mabenes's profile image
mabenes 
7 years ago

Ripoff!. Scumbags sent letter that looks like it's from a real credit union. Instead it's from a ripoff lending broker. Stay away. Total scam. 

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mabenes 
7 years ago

Ripoff!!!!. This company is a scam. I got a letter that looks like it was from First Credit Union in Chandler, AZ. It turns out it was from this bunch of scumbags. When I told these *******s to take me off the mailing list and cancel my application they were EXTREMELY rude and hung up on me. Too bad they are in Austin so I can't easily drive there and shove their junk mail up someone's ***. 

Anonymous's profile image
Anonymous 
7 years ago

Waste of time A credit check and a long process to get you a loan with 0.01% less than what you have. Or the same rate but a longer term. 

Frequently asked questions about RateGenius

How is RateGenius rated?

RateGenius has a 4.5 star rating with 15,571 reviews. 

When is RateGenius open?

RateGenius is open now. It will close at 8:00 p.m.