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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Turn away if you are non-resident They did not disclose the fact that they don't give loans to temp residents. If they had a question about residency on the application form I wouldn't have to spend extra time on the phone, which I am not super uncomfortable with. The agent is not nice, either.
Auto refinance Do not use this service. I decided not to use the loan I was approved for because I sold my truck. I called and informed rate genius and was told no problem. A week later I get an adverse credit letter.
Refused to even investigate fraud I received an email from this company regarding auto refinancing. I did not apply to this or any company for auto refinancing, I have no interest in refinancing a vehicle. This company sent me the exact same generic email about not being able to delete a credit inquiry. I was contacting them to let them know a fraud has obviously occurred and they simply told me multiple times to contact the credit reporting agencies because they can only delete an inquiry based on fraud. Firstly, I said not... read more
Not good Agent (Rodney Bremby) did not complete my loan and decided not to follow up with me that he had not. I assumed it was done and had been waiting for paperwork and in the process I missed a payment from lender. Very bad experience.
Wanna sell you extras and not disclose Did everything they asked Sent in all the forms was told loan was approved then last thing since had the temporary registration from dealer still declined the offer.
rude and unprofessional First of all, i saw these rate genius auto finance company one of my favorite youtube channel called COMMON CENTS MIKE. He said, this could be the best refinance company so far. then after few days, on my credit karma app, rate genius poped up saying it can be low as 3% according to my credit score. so i thought i should give them a try. i applied and waited 1 full week. then i had to call them. the customer agent who picked the phone up said rate genius and got silence. i can feel she is one of the p... read more
Approved, only $2 a month savings First of all, I never gave them my SSN, so I don't know how they pulled my credit. I asked them to call me, which they did not. My emails weren't answered. Only after a rep texted me in broken English, were my questions answered. After flatly refusing their offer and telling the rep to stop contacting me, I've been harassed with two texts and one email.
Awful experience.. I have a 713 Credit Rating and they denied me for a refinance. WHAT A JOKE! The application process was terrible. They didn't ask me for my current VIN. Meaning, I had to be contacted twice.
Super simple!. It was really easy to apply and the people were quick and efficient.
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,628 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 7:00 a.m.