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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They will have you sign all this paperwork only to tell you the numbers are wrong and never get back in touch with you to see if they can actually help you. They talk a good game but they are terrible as far as helping refinance. Look elsewhere. I had a hard pull for nothing. Stay away from Rate Genuis.
Fast and easy Don't goto a conventional bank to waste your time, come here and you will get it ASAP.
I applied but didn’t provide SSN So that I could speak to someone before I decided to have my credit pulled and somehow they managed to put several inquires anyway. It’s BS, since I never heard from Anyone ever from this company. Very upset
Dissappointment Approved, sent all documentation over, made arraingements with my bank, - sent random denial letter - then said it was the kind of car I had? although it was worth 20k and I only need 14k to pay off. I think they just catfished me to make a ding on my credit. Shameful practices
This is trash, ran my credit for nothing Don’t waste your time with this brokerage, no one replies from the company or tell you anything after you apply screw credit karma for even selling advertising space to them.
Total disappointment I have applied for a better rate and this is a lesson learned. First my credit score is over 750, I had a multiple offers from different companies to lower my current interest rate but since Credit Karma was giving me good odds I choose rate Genius over other lenders. Prior the application submission I received an email that my application is in process and after a week I called and I've been told that they are not able to get me a lower rate. So since I still have my credit score in the excellent zone a... read more
False Information They advertise one interest rate and monthly payment based on the vehicle information and then call you with completely different numbers (very different numbers!!!). Mind you, my credit score is excellent per CK and had no bearing on their verbal offer. They blame the different numbers on not knowing the vehicle info prior to advertising - this is annoying because I didn't see their offer until AFTER punching in my vehicle info. I chose not to do business with this company due to falsely advertising number... read more
False advertising for lowest rates.. Promise of refiinancing but then say I don't quality for negative equity. I only owe 58% of market value and an excellent credit score!
Don’t use!. They don’t know how submit an application with an offer letter. They also shop your credit to a ton of different banks.
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,277 reviews.
When is RateGenius open?
RateGenius is open now. It will close at 8:00 p.m.