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RateGenius

4.5

About this business

Location details

9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.515,557 reviews
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BehzadVH's profile image
BehzadVH 
7 years ago

you can be the next !! STAY AWAY Do not get fooled with this 4.8 stars! This 0.2 star that is missing can have serious consequences on your credit score as it had on mine. They are in HURRY to get your application, as well as your money, and they forget some serious general qualification questions that they need to ask. After a hard pull on your credit and checking with their lenders, they realize that "You are not qualified" not because of credit score, but some other conditions, which are totally random. I got rejected wit... read more

RandallTo's profile image
RandallTo 
7 years ago

Was very legit offer.. Cut my car loan rate in half with local credit union. 

AnnApr's profile image
AnnApr 
7 years ago

Not helpful I applied with a good score, next day received an email that they couldn’t help me. Not a good experience, they didn’t even call to clarify. Would not recommend. 

Florida002's profile image
Florida002 
7 years ago

Applied and got approved, but.... DON'T DO IT! Broker was pushing hard GAP insurance and I did't close deal. He didn't agree on changing the date of payment as I requested so it didn't match with my mortgage payments. Lender might be good but I guess I dealed with the wrong broker. 

MsFsquared's profile image
MsFsquared 
8 years ago

The term was way too long for a refi My loan rep was quite servicable but I didn't like the 72 month term nor the $2,100 warranty. He explained the benefits to me in that I could pay the loan off early without any fees and that if I continued to pay the same monthly payment as my current loan, the refi would be paid off 3 months sooner than my current loan but somehow that didn't sit well with me. I just couldn't find the highly significant benefit of paying the same amount of money overall just so my interest rate would sho... read more

sabeckman's profile image
sabeckman 
8 years ago

4 hard inquiries were added to my credit This company does not refinance loans. They search for refinancing and try to sell you a auto care package. My credit score went down becuase, without my permission, they consulted several companies. 

Anonymous's profile image
Anonymous 
8 years ago

Very bad service. Waste my time My score was 732 which they got from equin and trans and let me refuse after searching loan for refinancing my car that they didn’t find because my recent loan rate is fine , haha thy is really funny as I was paying 20% and monthly 655. Don’t waste time with them . 

Kurtniece's profile image
Kurtniece 
8 years ago

Incompetent Repeated and endless requests for paperwork for a very simple auto refi - I cancelled the process after hours of scanning and submitting paperwork, again and again and again. I'm working with another organization now and the differrence is night and day. Walk, don't run from rate-bellow average and save yourself a lot of time. There are far better options out there. 

Kurtniece's profile image
Kurtniece 
8 years ago

Very unorganized. Lost paperwork, duplicate requests and WAY to much documentaion requested for a very simple auto refinance. I cancelled the application and a week later received notice from rategenius that they, not I canceled the application process - very typical of this organization. Rategenius defines confusion. I'm working with another company now and the difference is night and day - simple and no repeat requests for docs and banking records. Run, do not walk away from Ratebellow average. There are other, far bet... read more

Frequently asked questions about RateGenius

How is RateGenius rated?

RateGenius has a 4.5 star rating with 15,557 reviews. 

When is RateGenius open?

RateGenius is open now. It will close at 8:00 p.m.