This profile has been claimed by the business owner or representative.
RateGenius
- Auto Loan Providers
- Austin, TX
About this business
RateGenius is a nationwide online lending platform. With more than 150 competitive lenders, rateGenius can find customers the most competitive vehicle interest rate to refinance their loans on cars, trucks, and SUVs.
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Don't waste your time If you already have a loan under 5% and decent credit don't waste your time. The teaser rates on here are a lie. I applied and didn't hear anything for a few days. They came back with a higher rate and longer term than I already have. I am at 4.89 for 60 months and they came back at 4.99 for 66 months. No where near what they show for my credit score on credit karma. They add on gap and ding your credit multiple times. Crappy website and poor communication.
Not good While your service found me a halfway decent loan, the representative who helped me did not deliver on his promise. He told me about a 3 year warranty. I asked for it. I jumped through way more hoops than I ever should have, only to have him tell me at the end of the process that he goofed and that he didn't submit my request to add the warranty until it was too late. Instead he and others at your service were too busy hounding me for documents I submitted on day one. Such as pay stubs and copies of my driver's lice... read more
Very Easy Was originally approved by Capital One via the web to refi my loan at a lower rate but then they rescinded because I was already a customer. I asked if they would rather lower my rate or lose me as a customer. They chose to lose me as a customer and rategenius found me an even better rate for the remainder of my existing loan. I am saving almost $105 a month.
Not good While your service found me a halfway decent loan, the representative who helped me did not deliver on his promise. He told me about a 3 year warranty. I asked for it. I jumped through way more hoops than I ever should have, only to have him tell me at the end of the process that he goofed and that he didn't submit my request to add the warranty until it was too late. Instead he and others at your service were too busy hounding me for documents I submitted on day one. Such as pay stubs and copies of my driver's lice... read more
RateGenius found a way better deal for my auto loan. I refinanced through them and dropped my intrest rate by 6% and lowered my monthly payment by $50.
Saved thousands in interest charges CSR was quite helpful and available, but customer service fell off after I submitted my documentaion. I had to call to find out when the payoff was sent to my old lender. I never got an email from Rate Genius. Their service was great during the sales cycle, needs improvement in the follow-up.
Misleading They tell u your approved then request $2K down. Bait & switch. I have a 700 score too. DONT waste your inquiry on your credit
BUYER BEWARE!! They will run numerous HARD inquiries after telling you they WON'T show up on your credit report! They will stay there for TWO years!!! I seriously doubt all the positive reviews even though they obviously have ties to Credit Karma.
Failed to get loan Not sure why it says odds are good. I was denied. Kind of looks bad for the site and the company both when the site says odds are good and yet it fails. Very disapointing.
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,230 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 7:00 a.m.