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Red McCombs Ford has been providing San Antonio drivers with the Ford sales and service they deserve for decades. We've earned the President's Award for 14 consecutive years and have been named a Ford Elite Dealer. That's how you know you can trust our Ford dealership in San Antonio, TX, to give you the customer experience you deserve. When you want to buy or lease a Ford, or it's time for Ford service, choose Red McCombs Ford!
8333, I-10, San Antonio, TX, 78230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:30 a.m. to 9:00 p.m. | |
Tue | 08:30 a.m. to 9:00 p.m. | |
Wed | 08:30 a.m. to 9:00 p.m. | |
Thu | 08:30 a.m. to 9:00 p.m. | |
Fri | 08:30 a.m. to 9:00 p.m. | |
Sat | 09:00 a.m. to 8:00 p.m. | |
Sun | Closed |
We bought a 2015 Altima in December. With approximately 3000 miles on the car we were metal on metal with brakes and had leaking shocks. That does not happen in 3000 miles with 5mm left on the pads like they tried to tell me. We parked the car for around 2.5 weeks because it wasn’t safe to drive and we couldn’t afford brakes. I then took it to the local shop because I could finance the work for brakes. They fixed them and confirmed (and showed me) that they were metal on metal in the back and close to that in the front. Need... read more
The salesman never listened to what we were asking him and what we were looking for. We told him we wanted to see the Toyota Highlander XLE AWD you guys had and we wanted to test drive it. Well he took us outside straight to look and explain to us about the ford explorer? What the hell is that. No customer service at all.
the service of call backs of phone calls is bad
Would not recommend this place to buy a car... I buy brand new cars so I don’t have to deal with car problems and 3 months in I start having problems with my car. I understand that lemons happen but these people won’t even acknowledge it.
Just had a phone conversation with the GM Shaun Barry and wow just shocked on the treatment I have endured all day from him and his team. I have purchased 5 cars through the Red McCombs family and was currently in the process of trading in my BMW for a Ford Raptor. They have lost my business for good. Alec at Red MCComb Toyota you can thank your leadership team for losing this sale. Shaun if you could have put yourself in my shoes and hear me out, rather try to over talk me while I was talking about how your folks keep p... read more
this is the worst dealer you can go
After 2 chances I will not becoming back. It seems as no one checks the online appt scheduling, phone calls and or voicemails. When you confront the staff they get upset even though they know if to be true. I am told that the William in service dept never ordered the part for my vehicle a recalled item from Ford. Thus never getting an appt for install. In the end Earnesto did his best trying to make it right but the customer service is subpar you will get excuse after excuse.
On June 28th 2019, I went in to meet with Angel Balderas to view a couple of trucks. We found a used Dodge Ram with low miles that looked great. Angel assured me that the truck had been cleaned and inspected for any mechanical errors. The buying process was a bit long but overall a good experience. Then my experience with Red McCombs completely changed. In the less than two weeks that I’ve owned the truck multiple things have gone wrong with it. First the battery died and left me stranded at work. Then the rattle clips that ... read more
I don’t recommend red mc combs ford west to no one Bad customer service I took my car in On Wednesday because I have an appointment well now it’s Friday and still they can’t find out what’s wrong with my car I thought they had professional mechanics working thier plus the person they assign to me try’s to be smart when he answers my questions I’m Really disappointed at that dealership😡
Red McCombs Ford has a 4.4 star rating with 10,304 reviews.
Red McCombs Ford is open now. It will close at 9:00 p.m.