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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Consistently poor service. Lack of customer care and communication. Overall disappointment every single service visit.
Reliable Subaru always very good at customer service. And they did great however I wont change my oil there again if they are charging 130 with tire rotate. Most places tires rotate is free if you purchased tires and oil change run 50-60 . It was over my budget and surprise bill.
Horrible customer service and was taken advantage of. Would not recommend this dealership to anyone
Service was definitely not up to par. We waited a long time, and then when WE checked to see why it was taking so long, the paint protection had NOT BEEN APPLIED (as stated in the summary of things done). It was too late to do it then, so we are waiting to have that done at the next service date (Thank you, Danny). We were very disappointed.
The service tech told the service manager I needed a new cabin filter, however I had just had it replaced about 6,000 miles ago, went to neighboring Subaru dealer in Joplin to verify and they said the filter looked brand new. Reliable Subaru always tries to tack on extra service and parts when they aren't needed. On my way out the service manager tried to get me to buy new tires and a new windshield, never went over any other inspection items.
They could not repair my Bluelink. So now I have no Navigation or radio. They directed me to a Hyundai web site to seek repair. That has been 10 days ago and still waiting!
As a result of the incompetent and dishonest service I received at Reliable Mazda I traded my Mazda that I loved. Even though Mazda & Subaru are my favorite car brands, I don't think I will buy either again until I have another option for service.
They charge just $500 to change out a $15 fuse will not be back to them again
I waitedban hour and a half for an oil change . The service dept that won't say no....so they can't keep appointments.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,871 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open on Monday at 8:00 a.m.