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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My wife was treated like a no good for nothing blonde. We waited for part that were supposed to be ordered way back in March. I finally found & purchased the parts myself. When my wife brought the car in the guy acted very confused asking my wife why she was there. We were charged way more than should have been. To connect T.P.M.S. It cost $159.00 and reconnecting the key fobs were another $159.00Crazy! I dont trust them to do the job correctly or charge correct prices. I was/am in the market for a new car but now! Certainly... read more
Did not tighten oil drain plug causing oil to leak. Went to another shop to get it fixed. Did not rotate tires as requested. Repeat issues on prior service. Will be taking my business elsewhere
Wasnt pleased that it took 4 weeks to get appointment to see what was wrong , then 3 more weeks after compressor was received to get appointment to have it replaced !
Business response:
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
I had items stolen from my vehicle during the last time it was there and I have attempted as of today several times to make contact and I am not getting return calls from them. Extremely disappointed as of today's date.
Business response:
We are extremely disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
I checked the oil level on our 2012 mazda 6 after having it serviced. Was surprised to see that the oil level did not touch the dip stick. So I parked it in our garage to make sure it was on level ground and let it sit for several hours. Oil still didnt touch the dip stick. Disappointing. I bought a quart and it took the whole quart to reach the top of the full line. Disappointing.
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
Horrible communication, and when they told me that the car was unreliable but will run. It died on the road and they shifted it to saying that they said the car was just unreliable .
Business response:
We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
Never fixed the problem. Didnt order all the parts to complete the repair.
Business response:
We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
Dropped our car off the night before our scheduled appointment. Our appointment was for 11:30 and when we called after noon we were told it hadnt been looked at yet. At 2:00 pm we were called & told there was no update. At 2:45 pm we were called to be told that the (1 yr old) vehicle had a laundry list of problems including needing all new tires, an alignment, etc. They wanted to charge us $80 to dust the dirt off our battery. The service department is a scam.
Business response:
Thank you for visiting our dealership and being upfront with your experience. Its important that you call us as soon as possible so that we can get to the bottom of this matter and provide coaching where necessary. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
Oil was spilled on my engine and was smoking as if it was on fire. After 2 weeks the burnt oil smell is still quite strong.
Business response:
We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,871 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open on Monday at 8:00 a.m.