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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Charged me $175 (the base diagnostic charge) to tell me I needed a new radiator cap which, of course, they didn't have in stock. My oil change and tire rotation ended up taking over 3 hours. Will go to Jiffy Lube the next time
I would give the a negative -1 for communication. They had my vehicle for four days and anytime I called to get an update they would not return my call. Their work was done great
It shouldn't take over 2 hours to do an oil change and a tire rotation especially when you have an appointment. And on top of that three people that came in after me left before me and then I had to over 2 hours later go check on my car and find out that it's waiting for me out in the parking lot and nobody told me.
Bald tire and they missed it on a car that does no have spare.
An oil change took 1 3/4 hours. I asked them to check the pressure in the tires and as I left the parking lot a low pressure light came on for one of them.
I was not pleased with the Zaktek job received. They gave it a substandard wash and just applied the coating over whatever didn't come off. Not pleased. Waste of money for the Zaxtek.
Scheduled an appointment and waited about hour and a half to have to leave with no oil change. Was told it would be about 45 minutes for the oil change upon arrival.
The customer service I received was horrible and the price was way too high for what was actually done to my car.
Very unorganized, long waits
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,871 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open on Monday at 8:00 a.m.