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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Awful. They made it worse and did not fix it and to get back in to get them to see what they did is taking weeks. Meanwhile car just stops in middle of highway. Unreliable. We stopped going here for other mistakes and looks like it is pretty much the same. Asked to call but nobody is picking up. This place is a joke. Avoid it.
Business response:
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
We just seem to get different answers from different people. Extremely frustating
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
I was told $464 for 60,000 mile service. I was shocked when my service total was $967....thats over $500 more than I was told....did they take advantage of me because I am a girl? I just went in for oil change and tire rotation!!! That won't happen again.
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
I had to wait 15 minutes to be told to go down the road to Subaru. Took Subaru a while to get to me with 4 people line. Subaru originally told me to go back to Mazda but I told them they had me come down there. I had an 8:30 appointment and they didn't even get the keys until 9:45....car was done at 11. Communication is a key element in any industry and it is free too. Please try to utilize all resources as it makes everything run smoother.
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
I took my car in for the engine recall and Hyundai denied my claims and tried to make me pay for it because of "negligence". I owned the car for 7 months and brought it to them every month since I owned it for an oil consumption test. Traded it back to them and got another car. Will not be purchasing another Hyundai again.
Business response:
We are so disappointed to learn of this situation. We would like the chance to try to make this better. At your earliest convenience, please reach out to Contact Paul McNish at pmcnish@reliablecars.com.
Service provider was not professional
Business response:
We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
Oil over filled tires not rotated
Business response:
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
Parts department doesnt know how to order parts correctly have 2 things that Im am waiting on to be completed after sitting from 1:30 to 5:30 on the first appointment now has been almost 2 weeks got a call that one of the parts came in that was last week lets hope that by the time the second part comes in they still have the right parts from last week
Business response:
Customer service is our top priority and we want to see if we can address your issue. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
Once again, (UN)Reliable drives my car for (maybe) a mile then declares it's fine. Funny how it's still acting up.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,871 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open on Monday at 8:00 a.m.