Reliable Chevrolet Parts

Martin C. 

on Yelp

a year ago

I usually never post stuff like this but this time I feel I need to. It's about Reliable Chevrolet in Albuquerque. This dealership has the worst I mean WORST customer service!! I'm not gonna tell you the whole story but I jist wanted to caution anyone considering doing business with them. Their service department is the most dishonest group of individuals I have ever dealt with and their General Manager doesn't have the decency to speak to a VERY dissatisfied customer. I ended up having to pay $800 out of my own pocket for ... read more

Francesca B. 

on Yelp

a year ago

I have had nothing but terrible experiences with "Reliable" since purchasing my vehicle. They should be called "Unreliable" instead. Firstly, they lied and told me all tires were brand new on the vehicle and one month into driving the rear tire completely blew out. They refused to replace it or pay for the tires, I took it to Discount Tire where they showed me the age of the tires were 3+ years old, and previously repaired but not to DOT standards causing it to blow out while I was driving. Secondly, they give you free oil c... read more

Fuck Y. 

on Yelp

a year ago

WORST PLACE EVER. Horrible customer service, you have to drive over there in order to speak to someone. They do not return voicemails. They will keep your vehicle for over a month just to tell you you don't have warranty when you do. Fucking scam artists. 

Nazario C. 

on Yelp

a year ago

I called to schedule air bag recall . I have called three times and was sent to voice mail. left a message each time with no response. I give them a zero 

Sunny N. 

on Yelp

a year ago

I have no idea we're to start. I purchased a Camaro from these guys and it started having lots of issues. My car has been with them for almost 2 months now and I've been jumping through hoops to get to and from work. Haven't had management reach out to me. Stepped in numerous times with no results. Basically I purchased a car and I'm paying my payments while it sits in there shop. Have to find legal help to figure this out and I'm still waiting to hear from the a member of management. This has been the most frustrating thing... read more

Niki C. 

on Yelp

a year ago

I feel a way about the service department. The sales is fine and the customer servide is good. 

Jackie W. 

on Yelp

a year ago

My car was there for 6 months for a catalytic converter that was covered by warranty. Then suddenly my car needed over $2,000 of repairs. They wanted to charge me $239 for an oil change. When I went to pick up my car they tried to tack on another $900 + for something they never told me was needed. During these 6 months I was never given updates on my car I had to reach out to GM for updates. When I called no one ever answered the phone and they never returned calls. 

Connor H. 

on Yelp

2 years ago

The partial owner Kenneth Orosco is a man with very little emotional regulation skills. With a deal falling apart due to a lack of communication on his staffs part he began yelling in his office and continually talking over my wife and I. Do your diligence when researching this dealership and keep in mind most of these reviews are pushed onto customers before they're even in the finance office. 

Jaime W. 

on Yelp

2 years ago

I've been here 2 and a half hours for an oil change. The service guy Martin is extremely rude and doesn't have any business talking down to me the way he is. He should not be customer facing and his tone is unreal. I cannot believe the attitude of this guy. Even the customer service lady here is saying he gets a lot of complaints. Relaying information is one thing but treating customers like they are stupid is another.