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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
engine oil leaked within 12 hours after the vehicle was serviced. This issue was not present before the service. Could you please look into this and advise on the cause and the next steps to resolve it?
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the concern and inconvenience this has caused. We understand how frustrating it is to notice an oil leak shortly after having your vehicle serviced, especially when it was not an issue beforehand. We would like the opportunity to inspect your vehicle, determine the cause of the leak, and make sure the proper next steps are taken to resolve the concern. Please reach out to our service team so we can assist you as soon as possible. We appreciate you letti... read more
Drop my car off 10:30 for an oil change and didn't get it back till around 1:15
Business response:
Thank you for sharing your feedback. We appreciate you bringing your vehicle in for service and apologize that your oil change took longer than expected. We understand your time is valuable, and we’re always working to improve our process and keep wait times as efficient as possible. Thank you for choosing Reliable Nissan, and we appreciate your patience and business.
Good To go with service and service was good to go and then it was good to go
Business response:
Thank you for your review! We’re glad to hear your service experience went smoothly and that everything was taken care of. We appreciate you choosing Reliable Nissan and look forward to helping you again with any future service needs!
Very professional and accommodating, when I asked questions everything was explained. The customer service was very good that's why I keep coming back for my services.
Business response:
Thank you for your fantastic review! We’re happy to hear that our team provided professional and accommodating service while taking the time to answer your questions and explain everything clearly. We truly appreciate your continued trust in Reliable Nissan and are grateful that you continue to choose us for your vehicle’s service needs. We look forward to taking care of you again!
Great. I was able to make an appointment for my oil change that same day. Friendly service and comfortable waiting area
Business response:
We are glad to hear that your visit went so smoothly! Same-day appointments can make a real difference, and it's wonderful to know that our team was able to accommodate you while making your time here comfortable and enjoyable. We truly appreciate you sharing your experience and look forward to welcoming you back for your next service visit at Reliable Nissan!
I'm very happy with my Nissan kicks, but I'm not sure about what is considered a 'certified vehicle', and if I have a warranty on the tires I just bought, otherwise I love my car and the dealership has been pretty good
Business response:
Thank you for your question, carolarmijo, and congratulations on your new Nissan Kicks! We are glad to hear you are enjoying the car and that your overall experience with us has been a positive one. Those are great questions regarding your certified vehicle status and tire warranty, and we want to make sure you have complete clarity on both. We encourage you to reach out to us directly at (505) 435-9825 so one of our team members can walk you through exactly what your certified vehicle designation covers, as well as the deta... read more
Ramon meet me at my car started my service Right away. Text me about additional services told me where the coffee was waiting room my car was ready in 45 mins even went the extra mile he program my phone to my car very good service and Ramon gave excellent customer service as well
Business response:
We are utterly delighted to hear about your recent experience with us! It is wonderful to know that you received such attentive and efficient service, from the warm welcome at your car to the quick 45-minute turnaround. It sounds like every detail was taken care of, including keeping you informed about additional services and even getting your phone connected to your vehicle. Thank you for taking the time to share this feedback. Hearing that you felt genuinely looked after from start to finish is exactly what we strive for, ... read more
They were up front about everything and they went out of the way to help me to get transportation
Business response:
Thank you for taking the time to share your experience! We're happy to hear that our team was transparent and kept you informed every step of the way. It's also great to know that we were able to assist with transportation and help make your visit as convenient as possible. We truly appreciate your trust in us and look forward to serving you again in the future!
Timely, efficient Done This is ridiculous to tell my how many words I need to say
Business response:
We are privileged to hear that your experience was timely and efficient! We truly appreciate you taking the time to share your feedback — it means a great deal to our team. We look forward to continuing to provide you with the same level of service in the future.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,543 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.