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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
He was honest, kind, and very informative. I plan on sending others to him in the future
Business response:
Your positive feedback means so much to us! We're thrilled to hear about your experience with our team member who provided such helpful and transparent service. It's wonderful to know that you found the information shared to be valuable and that you felt well taken care of throughout your visit. Your trust in recommending Reliable Nissan to others truly reflects the genuine care we strive to provide every customer. We look forward to continuing to serve you and those you send our way with the same level of honesty and suppor... read more
I really loved my experience at the dealership! Isaac worked extremely hard to help find me my new car!
Business response:
We are overjoyed to hear about your wonderful experience with us! It sounds like you had an exceptional time finding your new vehicle, and we're thrilled that our team member put in tremendous effort to help you discover the perfect car for your needs. Your satisfaction means everything to us, and we're so pleased that the hard work and dedication you experienced made such a positive impression. Thank you for choosing Reliable Nissan and for taking the time to share your fantastic feedback!
Friendly staff. Fast service. Very professional.. The staff is very friendly and very professional. The service done to my vehicle was extremely fast and thorough. Highly recommend.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your comments about our staff being welcoming and maintaining high standards truly mean the world to us. It's fantastic to know that we were able to provide you with quick yet comprehensive service for your vehicle. We take great pride in delivering efficient service without compromising on quality, and your recommendation speaks volumes about our commitment to excellence. Thank you for choosing Reliable Nissan and for taking the time to share your positi... read more
Friendly , informative, great communication and made the processes very easy. Always found solutions or looked for better options to fit my needs
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about the helpful communication and streamlined processes truly means a lot to us. It's wonderful to know that our staff was able to provide you with various solutions and explore different options that worked best for your specific situation. At Reliable Nissan, we strive to make every customer interaction as smooth and informative as possible, and your review confirms we're meeting that goal. We appreciate you taking the time to share your... read more
Awsome Helpful, and reliable Helped me a lot with my car issue, the advisor was very helpfull and the mechanic found my problem right away
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our team was able to provide such helpful service with your vehicle concerns. It's great to know that our advisor gave you the support you needed and our mechanic quickly identified the issue. Your experience reflects exactly what we strive for at Reliable Nissan - being dependable and providing the assistance our customers deserve. We truly appreciate you taking the time to share your positive experience with us.
Pricing was not as advertised online. My concerns when arriving at dealership were not addressed. I drove 2 1/2 hours for the service and had made an online appointment. All I could get was an oil change service.
Business response:
We understand how frustrating it can be to make a long trip and not have your concerns addressed as expected. Our goal is to provide attentive service and clear communication for every guest who visits us. We appreciate you sharing your experience. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.comso we can continue the conversation.
Ramon was awesome treated me with great respect, explained all my options concerning my Nissan. Will continue to use this dealer to maintain my vehicle
Business response:
Thank you for taking the time to share your experience with us, Danny. We're delighted to hear that you received such respectful treatment and had all your vehicle options clearly explained during your visit. Your commitment to continuing maintenance with us means a great deal. We look forward to serving you and your Nissan for years to come.
Ramon was very professional. Very easy to talk to. Great customer service from him! Communicated what my car need while I was waiting
Business response:
We are honored to receive your wonderful feedback about your experience with us. It's fantastic to hear that you found our team member to be so professional and approachable during your visit. We're especially pleased that the communication about your vehicle's needs was clear and helpful while you waited. Providing excellent customer service and making sure our customers feel comfortable and well-informed is exactly what we strive for every day. Your positive experience means the world to us at Reliable Nissan.
Observed a sign saying if I wasn't provided details on what was done to my vehicle I would get a free oil change. Went in for a recall and was not told what was don't besides 'the recall was taken care of' until I asked for specifics but I felt bad mentioning the few oil change. Also was not made aware the spare key would need programming and will have to return again. And then I got backlash for ME not letting the technician know when I wasn't made aware.
Business response:
We aim to provide clear explanations and set appropriate expectations so customers feel informed and supported throughout their visit. Our intention is always to communicate service details proactively and help avoid unnecessary return trips. Feedback like this is valuable as we continue strengthening consistency and communication within our service process. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so this can be reviewed further.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,950 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.