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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Got a washer, dryer, and entertainment center delivered, but the entertainment center was the wrong one. They delivered the right heater attachment, but the entertainment center appears used and smaller. When I called/texted the pic of the right one, I was told that'd cost me more. I feel like I was scammed into paying $95 a month for something, then got sent the wrong one, so they can try to upsell me. Now I'm stuck paying $95 a month for something I don't like, and they gave me 2 heater attachments! I also asked in the sto... read more
I recently rented a washer from rent a center in ********* ***** , I was a couple days late on my payment and received a message from an employee at rent a center in there own personal phone calling me brokie and to pay my bill and stop stealing , rent a center also came to my house and told my minor son while I was not at home that I am a thief and need to pay my bill .. this is so unprofessional and at this point I am being harassed for being late on my payment instead of them trying to work with me as a customer
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. Despite numerous attempts, our Store Manager has been unable to reach you to resolve the complaint. Should you have further concerns, please contact your local Rent-A-Center store or customer service at ************.
My account is 19 days past due. One of the workers came to my house to come collect the appliances and entered my home without my consent, court order and or police escort! I was not home when this happened! I have the video of him entering my home on my ring camera!
Business response:
After a thorough investigation, we found no evidence of unprofessional conduct by our employees. Please note you agreed to the terms of the rental purchase agreement and were disclosed the payment obligations to rent our property. To better assist you and address your allegations, please contact our customer service at ************ and return communications.
I was very disappointed and very dissatisfied with the get it now on 76th and mill road, l have a washer and dryer from them and my washer has been out of fix for over a month now, they been doing a lot of lying, saying they coming to fix it but never do, none of them out there are professional at all, l been calling every other day, they continue to lie and play games, with me and lm tired of it, l asked for corporate number several times,they wouldnt give it to me, been dealing with this over a month would like something d... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. We have attempted to reach you without success. Please contact your local RAC store for further assistance. Alternatively, you may contact our customer service at ************.
Rent a center in *********, **. ************************* held my bottom bed panels after I waited a month to get them because of the payment that wasnt in my account at an specific time on the due date so they held my panels until the payment dropped which it was on autopay. They were very disrespectful and inconsiderate and sorry to say it was my own color ( black folks) smh. Ill never rent from them again!!!
Business response:
Rent-A-Center appreciates feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. Alternatively, you may contact our local store directly.
I have asked rent a center a week after I started renting to come pick up their items. Actually, lets start at the beginning. I went to Rent-A-Center and they had me pay two weeks even though there was a deal that said pay one dollar for the first week. She said oh no, thats not real. Then she had me pay for two weeks and then told me she wouldnt be able to deliver the couch until the following week. They promised a three day delivery. I wouldve had to wait 8 days? No. I rented a truck and moved the furniture myself. Less th... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate an active lease account under the provided email. To better assist you and address your allegations, please contact our customer service at ************. Alternatively, you may contact our local store directly.
They called and literally told my wifes employees about her debt have in debt information on certain things they shouldnt have!Fair Debt Collection Practices Act (FDCPA):This federal law protects consumers from abusive, deceptive, and unfair debt collection practices. Contacting your employer could be a violation of the ******
Business response:
Rent-A-Center appreciates feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. Alternatively, you may contact our local store directly.
No wonder why theyre not accredited by them unprofessional I dont even want the PlayStation anymore
Business response:
Rent-A-Center appreciates feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. Alternatively, you may contact our local store directly.
Recently wanted a purchase a mattress in store I told them that I wanted a new mattress and they set me up with a plan system for one of their models and upon delivery realize it was all stained and it was the floor model when they told me that this would be brand new and have me pay retail price for it
Business response:
Rent-A-Center appreciates feedback and has investigated the allegations. In the process of investigating, *** can confirm that the customer was uncooperative in working with their local RAC store for alternative furniture. To better assist you, please contact our customer service at ************. Alternatively, you may contact our local store directly.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 456 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.